Medical Billing Manager

Job DescriptionJob DescriptionMedical Billing Manager (Full-Time)About UsFamily Eye Care Center & Optical Gallery is a physician-led, family-owned ophthalmology and eye care practice serving Westford and the surrounding communities for more than 30 years. Our practice combines comprehensive medical eye care, advanced diagnostic technology, and a patient-first approach in a modern, collaborative clinical environment.Our team includes ophthalmologists, optometrists, technicians, opticians, and administrative professionals who work together to provide an exceptional experience for both patients and staff. As our practice continues to grow, we are focused on building a strong team culture centered around professionalism, collaboration, reliability, and outstanding patient care.About the RoleFamily Eye Care Center & Optical Gallery is seeking an experienced, organized, and detail-oriented Medical Billing Manager to lead our in-house billing department.This position is responsible for overseeing the day-to-day operations of our billing team and helping ensure accurate, timely, and efficient billing and collections processes. The ideal candidate combines strong medical billing knowledge with excellent leadership, communication, problem-solving, and organizational skills.The Medical Billing Manager will work closely with billing staff, providers, and practice leadership to maintain effective billing workflows, address issues, and support the financial operations of the practice. Prior medical billing and supervisory experience are strongly preferred, and ophthalmology experience is a plus.What You’ll DoManage, support, and train our in-house team of Billing CoordinatorsOversee daily billing operations and ensure established processes are followed accurately and consistentlyMonitor accounts receivable, insurance follow-up, denials, appeals, and patient balancesOversee payment posting, EOBs, electronic fund transfers, deposits, and daily balancingAudit route slips, charges, and billing documentation for accuracy and completenessMaintain billing procedures, codes, and related information within the EMR/practice management systemIdentify and resolve billing discrepancies, workflow issues, and insurance-related problemsPrepare and review weekly, annual, and other billing reports for practice leadershipWork closely with providers and staff to address documentation, coding, and billing concernsHelp develop, maintain, and improve billing processes as the practice continues to growSupport additional billing and administrative responsibilities as neededWhat We’re Looking ForStrong medical billing knowledge and experiencePrior leadership, supervisory, or managerial experienceExceptional attention to detail, organization, and follow-throughAbility to manage and develop a team while maintaining accountability and consistencyStrong problem-solving and analytical skillsExcellent professional communication skillsAbility to manage multiple responsibilities and priorities accuratelyExperience with insurance billing, accounts receivable, denials, and payment workflowsComfortable working independently while collaborating closely with providers and leadershipOphthalmology or specialty medical billing experience preferredWhy Join Our TeamJoin a respected, well-established eye care practice with a strong reputation in the communityTake a leadership role within an experienced, in-house billing departmentWork closely with practice ownership, providers, and administrative leadershipHave a meaningful role in improving billing processes, accuracy, and departmental performanceBe part of a collaborative and supportive team committed to exceptional patient careOpportunities for long-term professional growth and development within the practiceCompetitive compensation and benefits based on experience and skill levelBe part of a growing organization that continues to invest in patient care, technology, and team developmentPosition DetailsFull-time positionIn-person roleBenefits include paid time off, paid holidays, paid sick time, health insurance, dental insurance, 401(k), employee discounts, and moreOpportunities for long-term professional growth within the practicePay: Competitive pay commensurate with experienceIf you are an experienced medical billing professional with strong leadership skills, exceptional attention to detail, and a commitment to accuracy and accountability, we would love to hear from you.\nCompany DescriptionFamily Eye Care Center & Optical Gallery is a physician-led, family-owned ophthalmology and eye care practice serving Westford and the surrounding communities for more than 30 years. Our practice combines comprehensive medical eye care, advanced diagnostic technology, and a patient-first approach in a modern, collaborative clinical environment.Our team includes ophthalmologists, optometrists, technicians, opticians, and administrative professionals who work together to provide an exceptional experience for both patients and staff. As our practice continues to grow, we are focused on building a strong team culture centered around professionalism, collaboration, reliability, and outstanding patient care.Company DescriptionFamily Eye Care Center & Optical Gallery is a physician-led, family-owned ophthalmology and eye care practice serving Westford and the surrounding communities for more than 30 years. Our practice combines comprehensive medical eye care, advanced diagnostic technology, and a patient-first approach in a modern, collaborative clinical environment.\r\n\r\nOur team includes ophthalmologists, optometrists, technicians, opticians, and administrative professionals who work together to provide an exceptional experience for both patients and staff. As our practice continues to grow, we are focused on building a strong team culture centered around professionalism, collaboration, reliability, and outstanding patient care.