Insurance - Licensed Customer Service Representative

Job Description

Job Description

Join a high performing team and work with a great boss! Excellent career path. This is an in office position located in Friendswood, TX (must be 15 miles or less from office.) We are looking for an enthusiastic, customer-driven, and knowledgeable person to join our team as a Full-Time Licensed Customer Service Representative. The focus of this role is to perform the essential function of aiding our business clients with their service needs. Specific service and marketing responsibilities are required in this position to make certain we grow and retain our customer base. We are committed to maintaining high delivery standards and focus on quality.

Annual Base Salary Based on Experience

Dental Insurance

401K

Long and short term disability

Vision Insurance

Life Insurance

Disability Insurance

Paid Time Off (PTO)

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Evenings Off

• Immediately greet all customers, entering the office, in a friendly and helpful manner.
• Foster strong relationships with our customers to maintain a high level of client retention and product loyalty.
• Process customer policy change requests and payments from customers.
• Follow up with customers in a timely manner to assure satisfaction, respond to queries, and solve or refer problems.
• Provide customers with additional information about new products and services.

• Property & Casualty insurance license is required.
• 2+ years experience in Personal Lines Sales and/or Service.
• Possess an upbeat, positive and enthusiastic attitude.
• Proficiency to multi-task, follow-thru and follow-up.
• Follow through and exceed current and prospective
• Strong communication skills, both oral and written.
• Previous work experience in sales, marketing, promotions or telemarketing.

*Must Live within 15-20 miles MAX of the office*