Customer Service Representative

Bilingual Administrative Support Specialist (English/Spanish)We are seeking a bilingual (English/Spanish), detail-oriented professional with excellent communication and computer skills to join our team. The ideal candidate is highly organized, customer-focused, and enjoys working in a fast-paced environment while supporting both office operations and our property management team.ResponsibilitiesAnswer incoming phone calls and provide exceptional customer servicePerform data entry and order entry accurately and efficientlySupport the sales team with administrative tasksFile, scan, and maintain office documents and recordsAssist with product searches in our warehouseProcess customer returns and warranty claimsOrder replacement parts as neededRequest Return Authorizations (RAs) from vendorsCreate and maintain the Scratch & Dent inventory listCoordinate between warehouse and office teams to ensure accurate inventory recordsProvide administrative support to our property management teamQualificationsBilingual in English and Spanish requiredStrong organizational and multitasking skillsExcellent verbal and written communication skillsProficiency in Microsoft Excel, Word, and OutlookAppliance industry knowledge is a plusAbility to work independently and as part of a teamPositive attitude and professional demeanorScheduleMonday through Friday8:00 AM to 4:30 PMNo weekendsPaid holidaysBenefitsHealth InsuranceDental InsuranceLife Insurance401(k) PlanPaid VacationSick PayWhy Join Us?Become part of our friendly, close-knit team and build a rewarding career in the appliance industry. We offer a supportive work environment, valuable hands-on experience, and opportunities for professional growth and advancement.Apply today and join a company where your contributions make a difference!