Veterinary Receptionist

Job Title: Receptionist At Companion River North, our mission is to deliver the highest quality small animal medicine with exceptional compassion. We are proud to be an AAHA Accredited practice, a distinction that validates our commitment to excellence in surgical, medical, and diagnostic standards. This accreditation ensures that you will be working within an environment dedicated to continuous improvement and premium patient care. Locate yourself in the heart of Chicago, one of the nation's most dynamic metropolitan areas. Companion River North is situated in the desirable River North neighborhood, placing you moments away from world-class dining, iconic architecture, and the beautiful shores of Lake Michigan. Job Description Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care. Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently. Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible. Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own. What You'll Bring to the Team A passion for providing excellent customer service and a genuine love for animals. Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude. Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment. A collaborative, team-first mindset and the ability to work both independently and with direction. Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required. Responsibilities and Benefits As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love. Competitive Compensation A competitive hourly rate based on your experience, plus a comprehensive benefits package. Total Wellbeing Comprehensive coverage including Health, Dental, and Vision insurance, plus access to our Employee Assistance Program (EAP). Financial Health Plan for your future with a 401k retirement plan, plus Life Insurance and Short-Term Disability options. Commitment to Growth For those interested, educational assistance is available to enroll in AVMA-accredited veterinary technician programs. The Power of a Network Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration and career growth. Valuable Perks Enjoy paid time off, discounted veterinary care for your own pets, and free 24/7 access to doctors through Teladoc. About Mission Pet Health Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com. Driving the award-winning culture are the WAG values Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.