Director, Technical Program Management Global Payment Network

Director Technical Program Management - Global Payment Network

Do you love driving complex technical initiatives and pioneering in the technology space Do you enjoy solving complex business problems in a fast-paced collaborative inclusive and iterative delivery environment At Capital One youll be part of a big group of makers breakers doers and disruptors who love to solve real problems and meet real customer needs. We are seeking Technical Program Managers who are passionate about marrying technology with business strategy to join our team. As a Technical Program Manager youll have the opportunity to be on the forefront of driving major technical transformations and scaling platform capabilities across Capital One.

Team Description:

The Global Payment Network (GPN) Technology organization manages critical payments infrastructure to facilitate high-throughput secure global transaction processing. Our Technical Program Management (TPM) teams are vital to GPNs success. These teams leverage deep technical acumen and systems thinking to drive the architectural alignment technical strategy and execution of the organizations objectives and key results.

They improve scalability and system resilience within the GPN engineering lifecycle with a focus on ownership of complex technical dependencies cross-functional engineering roadmaps and the robust delivery of global financial infrastructure.

What Youll Do:

As a Director of Technical Program Management (TPM) were looking for someone that can help us lead programs that deliver on critical business goals and build large scale products & platforms that will help Capital One customers have incredible experiences.

In addition to the technical program you will also work to pave the way for an expanding TPM discipline within the team by leveraging your industry knowledge and experience to teach the organization what a great TPM can achieve.

• Contribute to the organizations TPM / Delivery strategy: establish operating mechanisms maturity models and tooling that scale across portfolios
• Drive development of and alignment on program roadmap anchored in business objectives definition of done technical solutions and sequencing of dependencies
• Lead cross-platform technical investment planning and ensure architectural alignment toward long-term platform convergence and reuse
• Serve as an executive-level escalation point for program risks influencing technology leaders to make data-driven tradeoffs between speed cost and resiliency
• Ensure definition of measurable outcomes of platform success (availability scalability cost efficiency developer velocity) and ensure delivery accountability across multiple engineering teams

Basic Qualifications:

• Bachelors degree in a technical field
• At least 7 years of experience managing technical programs

Preferred Qualifications:

• 7 years of experience designing and building solutions using distributed computing or service oriented architecture (SOA)
• 3 years of experience in building distributed systems & highly available services using cloud computing services / architecture - preferably using AWS
• 3 years experience building highly scalable products & platforms
• 3 years of experience with Agile delivery
• 3 years years experience delivering large and complex programs - where you contribute to the business or technical vision collaborate with large cross-functional teams secure commitments on deliverables and unblock teams to land business impact
• Experience in building systems & solutions within a highly regulated environment
• MBA or Masters Degree in a related technical field (Computer Science Software Engineering)
• PMP Lean Agile or Six Sigma certification
• 3 years of people management experience or influencing organization as an IC
• Experience driving platform standardization across multiple product portfolios or lines of business
• Track record of building TPM maturity (operating models career frameworks metrics) at scale within engineering organizations
• Exceptional communication and influence skills capable of engaging deeply with technical teams while translating implications into compelling business narratives that persuade senior leadership

At this time Capital One will not sponsor a new applicant for employment authorization or offer any immigration related support for this position (e.g. H1B F-1 OPT F-1 STEM OPT F-1 CPT J-1 TN E-3 and O-1 or any other forms of work authorization that require immigration support from an employer).

The minimum and maximum full-time annual salaries for this role are listed below by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean VA: $230400 - $263000 for Director Technical Program Management

Plano TX: $209500 - $239100 for Director Technical Program Management

Riverwoods IL: $209500 - $239100 for Director Technical Program Management

Candidates hired to work in other locations will be subject to the pay range associated with that location and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidates offer letter.

This role is also eligible to earn performance based incentive compensation which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive competitive and inclusive set of health financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status exempt or non-exempt status and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE including disability/vet) committed to non-discrimination in compliance with applicable federal state and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries including to the extent applicable Article 23-A of the New York Correction Law; San Francisco California Police Code Article 49 Sections 4901-4920; New York Citys Fair Chance Act; Philadelphias Fair Criminal Records Screening Act; and other applicable federal state and local laws and regulations regarding criminal background inquiries.

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Required Experience:

Director