Wire Transfer Specialist (in-office) - Phoenix, AZ or SLC, UT

Wire Transfer Specialist (in-office) - Phoenix, AZ or SLC, UT We are currently accepting applications for a Wire Transfer Specialist . This position will be Monday-Friday between 6:00 am-5:00 pm MST in-office in Phoenix, AZ or Midvale, UT. The ideal candidate will have the skills and experience necessary to: Provide frontline support by answering incoming calls related to wire transfers. Assist internal employees and external clients with initiating wires over the phone and answering wire-related questions. Navigate the fast-paced and high‑risk environment inherent to wire transfers, exercising strong attention to detail and sound judgment to mitigate risk and ensure timely, accurate processing. Ensure all necessary wire information is accurate, complete, and compliant with bank policies and regulatory standards. Deliver exceptional customer service by assisting clients in providing proper wire details and resolving inquiries within the scope of the position. Maintain and follow audit-aligned procedures for wire requests and client communications. Collaborate with team members to ensure smooth daily wire operations. Learn and develop knowledge of wire transfer processes, systems, and compliance requirements to support career progression within Wire Operations. Perform other duties as assigned. Qualifications: Requires High School diploma or equivalent and some experience in wires processing, accounting, banking operations or other directly related experience. A combination of education or experience may meet requirements. Basic knowledge of accounting, balancing, banking, and electronic payment processing. Must be accurate and have effective communication, customer service, and computer skills. Ability to meet deadlines, resolve issues with assistance/direction. Knowledge of computer software including spreadsheets, word processing, etc. Medical, Dental and Vision Insurance - START DAY ONE! Life and Disability Insurance, Paid Parental Leave and Adoption Assistance Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays, and any applicable state holidays 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience Mental health benefits including coaching and therapy sessions Tuition Reimbursement for qualifying employees enrolled in an accredited degree program related to the needs of the business, maximum of $5,250 per calendar year, employees are eligible for the program upon hire Employee Ambassador preferred banking product Pay (depending on experience): $18.00-$22.00 This position will be open until filled. All candidates, including those with criminal histories, will be considered for employment. However, a background check adjudicated consistently with the FDIC Section 19 regulation will be completed on any candidate who accepts a conditional job offer from the Company. Because the Company is a financial institution, the FDIC guidelines apply to all positions within the company and as such any and all job duties have a direct relationship to a candidate’s criminal history and that criminal history would need to align with the FDIC Section 19 regulations. Zions Bancorporation, National Association prohibits illegal discrimination and reaffirms its policy of providing Equal Employment Opportunity (EEO), by extending equal employment and advancement opportunities to all employees and applicants for employment, without regard to race, color, religion, age (40 and over), sex, pregnancy, gender, disability, national origin, ethnic background, citizenship, protected veteran status, military service, sexual orientation, gender identity, genetic information or any other characteristic protected by applicable federal, state or local law. It is the Company’s policy not to discriminate because of a person’s relationship or association with a protected veteran. This includes spouses and other family members. Also, Zions will safeguard the fair and equitable treatment of protected veteran spouses and family members with regard to all employment actions and prohibit harassment of applicants and employees because of their relationship or association with a protected veteran. Applicants Requesting Accommodations: If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access our career site. You can request reasonable accommodations by contacting us at View email address on click.appcast.io or View phone number on click.appcast.io. Please email your resume/cover letter, indicate what position you are interested in and include "Accommodation needed" in the subject line to ensure your information is routed to the appropriate contact. Zions Bank a division of Zions Bancorporation, N.A. Member FDIC #J-18808-Ljbffr Zions Bank