Food Service Worker - Tier 1

Join a team where your professional growth directly impacts vulnerable families across New York City by providing crucial housing services and eviction prevention legal support that helps clients achieve permanent, stable housing.

At NAICA, we're committed to being an employer of choice by attracting top talent, fostering an engaging work environment, and providing the support you need to advance your career while making a meaningful difference in people's lives.

Title : Food Service Worker- Tier 1


Location : Bronx, New York


Reports to : Director of Security and Operations


Pay Range: $19.23 - $19.24 per hour (effectively $34,999 - $35,000 per year)


Classification : Non-Exempt


Employment Type : Full-time (35 hour per week)


Role Summary : We are seeking a dedicated Food Service Worker to join our dynamic team at NAICA. The Food Service Worker will play a crucial role in executing daily food handling tasks, collaborating closely with the facility's Kitchen Manager to ensure seamless operations aligned with long-term facility goals and compliance with federal, state, and city regulations.


Primary Job Responsibilities/Duties :


The Food Service Worker is responsible for, but not limited to:

• Preparing, inspecting, and handing out food and beverages for breakfast, lunch, and dinner

• Managing both unpackaged and/or packaged foods or beverages

• Preparing and maintaining cleanliness in the dining area during and after meals, including walls and tables.

• Receiving, inspecting, and storing deliveries of food, beverages, supplies, and related items.

• Adhering to proper hygiene and sanitation practices while handling food.

• Keeping the food preparation and cooking areas, including refrigerators, freezers, ovens, steam tables, warmers, and pantry, clean, neat, and orderly.

• Ensuring proper storage and care of food items and supplies.

• Following established procedures for food disposal and waste management.

• Assisting in compliance with city, state, and federal building codes, industry standards, and safety regulations, including Occupational Safety and Health Administration (OSHA) and Universal Precautions.

• Attending and actively participating in facility and other meetings as scheduled.

• Maintaining personal appearance, hygiene, and adherence to uniform policies and standards.

• Safely and efficiently operating kitchen, cleaning, and mechanical equipment in the facility.

• Skillfully navigating, resolving, and mitigating issues that may arise within the facility.

Physical Requirements :

• Ability to walk, stand, kneel, crouch, and bend over.

• Ability to lift, reach, and handle objects weighing up to 25 pounds.

• Ability to sit at a desk and work on a computer for prolonged periods.

• Ability to travel to different locations within New York City, as needed.

Work Environment / Schedule Requirements:

• Staff must continue working past their shift unless relieved by another staff member or authorized to leave by a supervisor.

• May be required to work on or during evenings, weekends, and holidays.

Qualifications :

• High school diploma or equivalent preferred.

• One (1) year experience working in food service environment is preferred.

• NYC/NYS Food Handler Certificate required.

• CPR/First Aid Certification preferred.

• Ability to operate kitchen, cleaning, and mechanical equipment, tools, and materials used in the facility.

• Proven ability to collaborate effectively with diverse groups.

• Knowledge and experience in interacting with individuals with psychiatric diagnoses preferred.

• Strong organizational skills, attention to detail, and efficiency.

• Good judgment with the ability to make timely and sound decisions.

• Ability to assess emergency situations and respond effectively.

• Must be able to read, speak, write, and understand English for administrative purposes.

• Must pass drug screening to be appointed.

• This position may be subject to a series of investigations before and after appointment.

Equal Employment Opportunity


NAICA is an equal opportunity employer committed to maintaining a diverse workforce and inclusive work environment. As such, discrimination in any aspect of hiring or employment based upon age, race, creed, color, national origin, sexual orientation, gender identity or expression, religion, military or veteran status, sex, disability (including pregnancy, childbirth, and related medical conditions), or other applicable legally protected characteristics is strictly prohibited.


Applicants of all backgrounds and experiences are encouraged to apply. NAICA will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable federal, state, and local laws, rules, and regulations. NAICA also offers reasonable accommodations as required by applicable federal, state, and/or local laws. Applicants seeking an accommodation for any part of the application or interview process should contact Human Resources by sending an email to View email address on click.appcast.io with the Subject "Reasonable Accommodation Request."


Competitive Benefits Package

• Comprehensive Health, Dental and Vision Benefits for full-time employees

• 403(b) Retirement Savings Plans

• Loan Forgiveness Programs for eligible employees

• Paid Holidays and Vacation

• Paid Time-off

• Vol Life Insurance and AD&D

• Term Life and AD&D insurance

• Long Term Disability

• Employee Assistance Program support (EAP)

• Commuter Benefits Program

• Aflac: Short-Term Disability, CA, Accident and Hospital

• Employee Discount Program

False Statements


Misrepresentation of your experience, skills, education, or other qualifications, or submission of false/fraudulent information or documentation during or after the application process may result in the rejection of your application or termination of your employment.


At-Will Employment Disclaimer


While we sincerely hope to form a long and mutually beneficial working relationship, NAICA is an at-will employer. Therefore, employment is subject to termination at any time, with or without notice or cause, at the discretion of you or the organization.