Implementation Training Manager - Nationwide, US

PURE HomeRiver is looking for an

Implementation Training Manager

Come join our team!

PURE HomeRiver is seeking an Implementation Training Manager who thrives on organization, structure, and helping teams succeed through strategic, well-planned training. You are a highly organized and dependable professional who enjoys building comprehensive learning programs, creating clear processes, and ensuring training initiatives are thoughtfully planned, executed, and aligned with business goals. In this role, you'll own the end-to-end training strategy for complex system implementations, developing scalable training resources, facilitating engaging learning experiences, managing training timelines, and using feedback and performance data to drive continuous improvement and successful platform adoption across regional teams.

If you're motivated by building structured learning experiences, translating complex systems into practical solutions, and driving measurable results, PURE HomeRiver offers the opportunity to make a meaningful impact through your expertise, strategic thinking, and commitment to excellence. You'll partner with executives, department leaders, and cross-functional teams to align training milestones with implementation goals, proactively address roadblocks, and ensure employees are equipped to confidently and efficiently use new systems while maintaining business continuity throughout the transition.

PURE HomeRiver offers a Comprehensive Total Rewards Package of Benefits containing:

• Medical, Dental and Vision Coverage
• 401(k) plan with a 4% Instantly Vested Match
• Generous Vacation and Sick time
• Life and Disability Plans
• Wellness Fitness Program
• Employee Assistance Program

Pay Range: $60,000 - $81,000/Annually

Pay Frequency: Biweekly

Position Hours: 40 Hours/Week

FLSA: Exempt

ESSENTIAL DUTIES AND RESPONSIBILITIES :

• Define, launch, and manage the overarching training strategy for the transition to a new property management software, ensuring seamless operational adoption across all regional markets.
• Design, develop, and scale a sophisticated training ecosystem, including interactive digital learning modules, master user guides, role-specific presentations, and rigorous hands-on evaluation exercises.
• Establish an ongoing audit cycle for all training materials, independently updating content to reflect evolving industry best practices, compliance updates, and system optimizations.
• Systematically gather, analyze, and translate post-training feedback and performance data into actionable insights to continually elevate training effectiveness.
• Establish, monitor, and report on key performance indicators regarding platform adoption, user proficiency, and error rates to quantify the direct business impact and ROI of training initiatives.
• Deliver high-level instructional support and sophisticated coaching post-transition that elevates teams past basic software navigation into advanced, high-efficiency system utilization.
• Partner with executives, key stakeholders and department heads to align training milestones with broader corporate consolidation goals, timeline constraints and performance metrics.
• Assist in designing and developing comprehensive training materials, including presentations, user guides, and hands-on exercises
• Update and maintain existing training materials to reflect current processes and best practices.
• Own the training timeline end-to-end; identify potential operational roadblocks early and deploy strategic solutions to ensure all database migration goals are achieved ahead of strict deadlines.

WHAT YOU WILL NEED TO BE SUCCESSFUL :

• Strong communication skills
• At least 2 years of experience as a Training/Facilitatioin in a workplace setting
• Demonstrable experience designing a training plan
• Demonstrable experience creating learning materials

Equal Employment Opportunity: We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy), gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws. It is PURE HomeRiver and Subsidiaries' policy to recruit, employ, retain, promote, terminate and otherwise treat all employees and job applicants on the basis of merit, qualifications and competence. Therefore, it is a violation of PURE HomeRiver and Subsidiaries' policy to discriminate in the provision of employment opportunities, if that discriminatory treatment is, in whole or in part, based on actual or perceived protected characteristics.