Administrative Associate

Administrative Associate – KONE Columbus, OH Founded in 1910, KONE is a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization throughout their life cycle. KONE’s mission is to improve the flow of urban life and make cities better places to live by providing innovative, safe, convenient, and reliable solutions. The Administrative Associate will perform a variety of administrative tasks related to our service branch operations, including reporting, scheduling, and onboarding assistance. You will provide customer service through phone, email, and face‑to‑face interactions with internal and external stakeholders. Responsibilities Coordinate reporting, scheduling, and onboarding assistance for service branch operations. Manage day‑to‑day administrative tasks related to branch operations. Provide customer service via phone, email, and face‑to‑face interactions. Collaborate with all levels of the organization to achieve business goals. Utilize office management tools such as Microsoft Office Suite, SAP, and customer‑relationship‑management systems. Qualifications 2+ years of relevant office administration experience. Associate’s degree in a related field or 4+ years of related experience. Proficiency with Microsoft Office Suite, SAP, and customer‑relationship‑management tools. Strong organizational skills and ability to handle multiple tasks simultaneously. Excellent written and verbal communication skills. Benefits Competitive salary ($49,900 – $65,520 annually). 401(k) employer match and non‑elective contribution. Health, prescription, dental, and vision insurance. Digital health solutions & telehealth. Health Savings Account (HSA) and Flexible Spending Accounts (FSAs). Employee Family Assistance Program (EFAP). Family & medical leave, parental leave, and leave to care for a domestic partner. Paid time off, holidays, and company‑paid life and AD&D insurance. Supplemental life and AD&D insurance. Short‑term and long‑term disability, including buy‑up long‑term disability, critical illness insurance and hospital indemnity & accident insurance. Identity theft protection and legal insurance. Tuition reimbursement and commuter benefits. Annual bonus plan (5% target incentive based on company and individual goals). Annual base pay range as stated above, variable compensation, and opportunities for career growth. KONE is an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. #J-18808-Ljbffr Kone México