Senior Manager, Ethics, Compliance & Responsible Sourcing
Cole Haan
Job DescriptionCole Haan became an independently owned company again in 2013 and is growing rapidly in the US and abroad. We have earned a unique leadership position in the marketplace as a pioneer of goods that are as functional and versatile as they are crafted—most notably through our ZerøGrand and GrandSeries products. We are reinventing the world of modern footwear, handbags and accessories for consumers who seek style, versatility, and innovative comfortable function in their products.The company’s worldwide headquarters is in Greenland, NH, with offices in New York, Tokyo, Hong Kong, London, Amsterdam, Dubai and sourcing offices in Asia. Cole Haan is sold in more than 600 retail stores globally, digital platforms around the world and within our department store and specialty retail partners.We seek hard-working team members who are entrepreneurial-minded, solutions-oriented who accept and own accountability, model integrity, value individuality and diversity, encourage teamwork and inspire creativity.TITLE: Senior Manager, Ethics Compliance & Responsible Sourcing JOB MISSION: The Senior Manager, Ethics Compliance & Responsible Sourcing will report to the SVP, Legal, Human Resources & General Counsel and will be responsible for managing and advancing the company's global compliance, ethics, governance, responsible sourcing, and supply chain traceability programs. This role partners closely with the Director Health, Safety, Security and Corporate Responsibility, who leads ESG and sustainability, as well as Legal, Human Resources, Supply Chain, Sourcing, Finance, and other stakeholders to support high standards of integrity, transparency, accountability, and regulatory compliance.The Senior Manager will implement and continuously improve programs focused on ethical conduct, responsible sourcing, supply chain traceability, regulatory adherence, and risk mitigation. This role will help protect the company's reputation, strengthen consumer and stakeholder trust, and maintain compliance with evolving global laws, regulations, and industry expectations.This is a hands-on, operationally involved role. The Senior Manager turns strategy and regulatory requirements into working processes, tools, and day-to-day practices, and leads change initiatives from design through implementation and adoption. The ideal candidate is as comfortable drafting a procedure, mapping a supplier process, or running a training session as preparing materials for senior leadership.CORE ACCOUNTABILITIES:Ethics & Corporate ComplianceLead the hands-on implementation and continuous improvement of the company's global ethics and compliance framework.Administer and periodically review the Code of Conduct and related compliance policies.Run ethics reporting processes, investigations governance, and whistleblower mechanisms day to day, in partnership with Human Resources and Legal.Governance & Risk ManagementManage ethics and compliance governance processes and support accountability frameworks aligned with enterprise objectivesPrepare materials and analyses for executive and Board reporting related to ethics, compliance, and governance mattersDevelop, maintain, and implement policies, controls, and management systems that support regulatory compliance and effective risk managementTrack emerging compliance risks and partner with Internal Audit, Risk Management, and Legal teams to assess them and implement mitigation actionsDevelop and maintain key performance indicators and reporting mechanisms to monitor compliance program effectiveness, and act on the resultsSupply Chain Traceability & Responsible SourcingManage the implementation of the company's traceability strategy across raw materials, suppliers, manufacturing partners, and finished goodsDevelop and implement systems, processes, and initiatives that improve material traceability, product authenticity, and supply chain transparencyManage supplier compliance programs covering environmental practices, labor standards, human rights, ethical conduct, and responsible sourcingImplement supplier due diligence and monitoring processes to identify and address risks within the supply chain, including follow-up on findings and remediation with suppliersPartner with Sourcing, Procurement, and Operations teams to strengthen supplier accountability and compliance performanceRegulatory Compliance & Policy ManagementMaintain awareness of global regulatory developments impacting consumer products, sourcing, trade, labor, and product stewardshipTranslate regulatory requirements into actionable company policies and procedures, and lead their rollout across the businessPartner with Legal and functional leaders to ensure compliance programs remain current and effectivePlan and conduct compliance assessments and audits, and drive corrective action plans and remediation efforts through to closureManage day-to-day relationships with external auditors, certification bodies, and regulatory agencies as appropriateTraining, Culture & Organizational EffectivenessPromote a strong culture of integrity, ethical conduct, and compliance across all levels of the organizationDevelop and personally deliver engaging compliance and ethics training, communications, and awareness programs for employees, leaders, suppliers, and business partners globallyAdvise leaders and employees on compliance-related matters and ethical decision-makingBuild cross-functional partnerships that strengthen organizational ownership of compliance and governance objectivesLeadership CompetenciesEthics & IntegrityRegulatory ComplianceCorporate GovernanceSupply Chain TraceabilityResponsible SourcingRisk Assessment & MitigationProgram Management Influencing & CollaborationStakeholder CommunicationChange Management & ImplementationHands-on ExecutionAnalytical Problem SolvingContinuous ImprovementSuccess MeasuresStrengthened ethics and compliance culture, with high levels of employee awareness and engagementImproved supply chain traceability and supplier compliance performanceEnhanced governance and risk management capabilitiesSuccessful completion of compliance audits and regulatory reviewsCorrective actions from audits and supplier assessments closed within agreed timelinesReduced compliance and reputational risk exposureIncreased transparency and accountability throughout global operationsEffective implementation of responsible sourcing and compliance programs, with new processes and controls adopted across functionsJob RequirementsBachelor's degree in Business, Law, Sustainability, Public Policy, Risk Management, or a related field required; advanced degree or relevant professional certification preferred7-10 years of progressive experience in ethics, compliance, governance, internal audit, responsible sourcing, regulatory affairs, or related functionsExperience within a consumer product, footwear, apparel, retail, manufacturing, or global sourcing environment preferredStrong working knowledge of regulatory compliance, corporate governance, supplier compliance, supply chain transparency, and risk managementProven track record of hands-on implementation: has personally rolled out compliance, responsible sourcing, or supplier compliance programs, processes, or systems and driven their adoption across functionsWorking knowledge of responsible sourcing standards and familiarity with ESG frameworksExperience preparing materials for senior leadership and working with external auditors, certification organizations, or regulatory agenciesProven ability to influence cross-functional stakeholders, manage complex programs, and deliver results in a global organizationPragmatic, execution-focused working style; comfortable moving between senior leadership discussions and operational detailThis position is not available to be performed in Colorado.Job DetailsJob Type: Full TimeCategory: Corporate Affairs/ResponsibilitySalaried: Salaried
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