Bilingual Customer Support Specialist - Overnights
$30 - $35 per hourNinesmw
Bilingual Customer Support Specialist – Overnights Pay from $30 to $35 per hour with significant growth and earning potential! Includes $4 Shift Differential. Location: California Branch, 4810 South Hellman Avenue, Ontario, CA 91762. Schedule Full‑Time Hours: Friday – Tuesday, 9 PM to 5:30 AM. Training Hours – Days: Monday – Friday, 8:30 AM to 5 PM (approximately 6–7 months). Responsibilities Process customer orders, make product recommendations, and handle account inquiries using world‑class technology. Answer product, pricing and shipping questions quickly and confidently. Build business relationships with customers over phone, email and chat. Understand customer needs and recommend Uline’s best solutions. Help customers navigate Uline’s website and online ordering. Qualifications High school diploma or equivalent; bachelor’s degree preferred. Excellent problem‑solving, listening, and communication skills. Prior customer service experience is a plus; willing to learn and be trained. Bilingual (English/Spanish) – fluent in both verbal and written forms. Benefits Complete health insurance coverage and 401(k) with 6% employer match starting day one. Multiple bonus programs. Paid holidays and generous paid time off. Tuition Assistance Program covering professional continuing education. Employee perks: best‑in‑class, clean, modern facilities; first‑class fitness center and nearby walking path. EEO/AA Employer/Vet/Disabled. Drug‑free workplace. #J-18808-Ljbffr Ninesmw
Vacancy posted 5 days ago
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