Senior IAM Security Engineer MFA & Cloud Operations

When you join Verizon You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. What you'll be doing... The GN&T Network Security team has an opening for Engineer IV's in the Network Access team. This role will center around delivery and operations of the Multi Factor Authentication (MFA) services. MFA is provided as a service(s) to other network teams, providing them centralized mechanisms to help implement MFA and adhere to the Network Security Fundamentals (Access Management, Situational Awareness, Configuration Hardening, Vulnerability Mitigation) at scale. The Network Access team is looking for an Engineer IV to focus on the delivery, operational support, and scaling of our MFA services. This position bridges the divide between core security engineering and cloud-native operations. You will oversee the daily uptime, deployment, and optimization of our authentication infrastructure hosted on Kubernetes (OpenShift). This is an essential engineering function that ensures secure and reliable access management across the GN&T landscape. A successful candidate will possess both strong inter-personal and technical skills. They will be expected to work within and across team barriers to take these functions from concepts to design and ultimately to production implementation. Key Responsibilities: Platform Administration: Manage, configure, and maintain enterprise MFA platforms (such as Duo MFA, Okta, or Ping Identity). Policy Enforcement: Implement and enforce adaptive, risk-based, and phishing-resistant MFA policies (including FIDO2/passkeys) across hybrid and cloud applications. Incident Management & Troubleshooting: Serve as a Tier 2/Tier 3 escalation point to investigate authentication failures, resolve complex access disruptions, and perform Root Cause Analysis (RCA). Automation & Integration: Build automated provisioning workflows and configuration management scripts (using Python, Bash, or Ansible) to streamline identity lifecycles and security patching. Monitoring & Auditing: Monitor system performance, track authentication telemetry via tools like Splunk, and ensure full compliance with internal security frameworks and audits. Platform Operations: Maintain, upgrade, and optimize our proprietary in-house MFA service and Linux Virtual Machines hosted on Red Hat OpenShift / Kubernetes. Infrastructure as Code: Maintain and write Helm charts, OpenShift templates, and CI/CD pipelines (Jenkins, GitLab CI, or ArgoCD) for automated service delivery. What we're looking for...You'll need to have: Bachelor's degree or four or more years of work experience. Four or more years of relevant experience required, demonstrated through work experience and/or military experience. IAM Expertise - Deep knowledge and understanding of Identity protocols like LDAP, SAML, FIDO, OAuth, and OpenID Connect. Working experience with products like DUO, Okta. Automation & Scripting - Proficiency in developing automation tools using languages like python, bash, etc. Directory Services - Practical experience of LDAP directory server implementations. Linux Systems Administration: Deep knowledge of Linux operating systems, networking fundamentals (TCP/IP, DNS, Load Balancing), and container security. Operational Mindset: Strong background in incident tracking, log management, documentation (Confluence), and participating in on-call support rotations. Knowledge of Splunk. Ability to write splunk search language models, data models, and lookups for threat hunting. Even better if you have one or more of the following: CI/CD Tools: Hands-on experience with declarative git-driven deployments (ArgoCD, Flux) and package management via Helm Strong networking and cybersecurity knowledge and experience. Knowledge of Jumphost servers and their operational use Knowledge of applications like Hashicrop vault to store credentials and secrets. Experience in developing Splunk SOAR to automate triage and response actions. Hands on experience in managing Identities in containers and cloud native services. Directory Services optimization to support millions of identity attributes and high frequency authentication requests. Expert knowledge of LDAP, SAML, OAuth 2.0, and OIDC. Container Orchestration. Experience managing applications on kubernetes. Established track record in managing complex processes, driving results, and adapting to change. Demonstrated success leading organizations providing cybersecurity engineering. The ability to communicate effectively across all levels of the organization and educate peers and teams on security concepts and overall importance to the business. Recent experience with machine learning, statistical analysis and artificial intelligence. Knowledge of network-based, system-level, and application layer attacks and mitigation methods. Experience building relationships across business units. If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above. If you believe this job posting is missing information required by the Virginia wage or salary range transparency law, please report it via View email address on click.appcast.io. Where you'll be workingIn this hybrid role, you'll have a defined work location that includes working from home and a minimum of three days per week in the office, which will be set by your manager. Employees are responsible for maintaining compliance with hybrid work policies. Scheduled Weekly Hours40 Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics. Benefits and Compensation Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we've got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances. The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours. The annual salary range for the location(s) listed on this job requisition based on a full-time schedule is: $101,000.00 - $194,000.00. Verizon