Organizational Change Manager
Tata Consultancy Services
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Direct message the job poster from Tata Consultancy Services Talent Acquisition Executive @ Tata Consultancy Services | Strategic Talent Sourcing Must Have Technical/Functional Skills • Consulting Expertise: 12–20 years in client-facing roles, ideally from Big 4 or top-tier consulting firms, leading large-scale ERP and digital transformations. • OCM Methodologies: Deep mastery of frameworks like ADKAR, Prosci, Kotter, and ACMP; proven ability to design and oversee enterprise-wide change strategies for finance, HR, supply chain, procurement, and more. • ERP & Cloud Proficiency: Hands-on experience with SAP (S/4HANA, Ariba, SuccessFactors), Oracle, Salesforce, Workday—even integrations across multi-cloud environments. • Workstream Leadership: Demonstrated history managing multiple change streams—balancing deliverables, resources, budgets, risk, and stakeholder alignment. • Digital Fluency: Ability to leverage data-driven tools (Power BI, Tableau, ERP analytics) for readiness insights and decision support. • Communication & Training: Expert in stakeholder mapping, communication planning, interactive training design (microlearning, LMS, VR), and executive-level coaching . • Agile Hybrid Delivery: Comfortable navigating Agile, Waterfall, and hybrid delivery approaches using tools like Jira and Smartsheet. • Interpersonal Influence: Strong facilitation, influence, and relationship-building skills—especially in global, regulated environments (e.g., healthcare, manufacturing, finance). • Diversity & Inclusion: Experience leading diversity, equity & inclusion (DE&I) initiatives in transformation contexts. • Apply TCS Digital Change 4.0 across Cloud, ERP, CRM, and other large-scale transformations. • Develop and implement integrated change strategies across business, technology, and cultural dimensions. • Lead cross-functional change workstreams and mentor OCM practitioners in digital engagement techniques. • Build use-case–driven digital dashboards and tools to drive engagement, monitor program health, and manage compliance for adoption. • Coordinate with business and vendor teams to align mission-critical deliverables. • Deliver training roadmaps, readiness assessments, and executive sponsorship development plans. • Drive stakeholder alignment and introduce governance mechanisms for global ERP rollouts. • Balance tactical execution with strategic oversight to ensure sustainable adoption of business transformation initiatives. Generic Managerial Skills, If any • Coaches and empowers teams through ambiguity, pivots strategy as needed, and fosters resilience. • Quickly adapts to AI and evolving digital tools, balancing human and automation roles. • Translates business strategy and ERP platform implications (SAP, Oracle, Salesforce, Workday) into effective change planning. • Balances budgets, timelines, and priorities across multiple complex workstreams with strong risk oversight. • Builds credibility and trust at all organizational levels; engages sponsors to actively champion adoption. • Facilitates collaborations across internal teams and external vendors via effective governance. • Cultivates cohesive teams, fosters and aligns diverse contributors (e.g., TCS, third-party partners). • Balances responsibilities, fosters innovation, and supports career growth. • Mentors leaders and sponsors beyond project delivery to drive lasting adoption. • Equips business leads to reinforce change through modeling desired behaviors. Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Information Technology Industries IT Services and IT Consulting Referrals increase your chances of interviewing at Tata Consultancy Services by 2x Get notified about new Engagement Manager jobs in Summit, NJ . 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