Business Continuity Mgr Sr

Technology & Cyber Resilience Risk Senior Manager

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Technology & Cyber Resilience Risk Senior Manager within PNC's Technology Risk organization, you will be based in either: Pittsburgh PA, Dallas TX, Phoenix AZ, Strongsville OH or Birmingham AL.

Position Summary: The Senior Manager, Enterprise Cyber Recovery Program is responsible for leading the enterprise Cyber Recovery Program strategy, governance, testing, and continuous improvement efforts. This role drives recovery readiness across applications, infrastructure platforms, cloud environments, and critical data assets while ensuring alignment to enterprise resiliency objectives and regulatory expectations. This position serves as a senior subject matter expert for cyber recovery, disaster recovery, sustained recovery operations, and technology resiliency.

Key Responsibilities:

• Establish and oversee enterprise cyber recovery strategy and roadmap.
• Lead governance, standards, policies, and testing frameworks for recovery programs.
• Direct large-scale cyber recovery exercises and validation activities.
• Ensure recoverability of applications, infrastructure, data assets, and cloud platforms.
• Define enterprise recovery requirements and recovery performance objectives.
• Oversee recovery plan development and testing across critical business services.
• Provide leadership and guidance on infrastructure recovery including: server recovery, virtualization recovery, storage recovery, database recovery, network recovery, cloud recovery, identity and access recovery.
• Drive automation and orchestration of recovery workflows.
• Present program status and recovery readiness metrics to executive leadership.
• Partner with Risk, Cyber Security, Engineering, Architecture, and Business Resiliency teams.
• Support regulatory examinations, audits, and resilience assessments.

Required Experience:

• 10+ years of experience leading Disaster Recovery, Sustained Recovery, Cyber Recovery, Technology Resiliency, or Infrastructure Recovery programs.
• Proven experience managing enterprise-scale recovery testing programs.
• Deep understanding of application recovery, critical data asset recovery, backup recovery, replication technologies, and recovery engineering.
• Experience leading complex cross-functional programs involving infrastructure, cloud, security, and application teams.

Preferred Skills:

Amazon Web Services (AWS), Auditing Operations, Competitive Advantages, Crisis Management, Disaster Recovery Planning, Microsoft Azure, Process Design, Regulatory Compliance

Competencies:

Contingency and Disaster Recovery, Crisis Management, Decision Making and Critical Thinking, Effective Communications, Flexibility and Adaptability, Industry Knowledge

Work Experience:

Roles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry-relevant experience is typically 8+ years. At least 5 years of prior management experience is typically required. Proven leadership experience with a moderate to large scope of responsibility is required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education:

Bachelors

Certifications:

No Required Certification(s)

Licenses:

No Required License(s)

Language Assessments:

No Required or Preferred Language Assessments