Receptionist

Job Title

This position greets visitors, answers a multi-line phone system, and directs calls to appropriate department/personnel. Creates an environment that promotes a feeling of importance in every customer. Will perform the following tasks in a way that reflects H&R Agri-Power's mission to provide quality products/service at a fair price to afford a reasonable return on assets.

Essential Duties & Responsibilities:

• Answer phones in a courteous and polite manner, direct to the appropriate department/personnel as needed.
• Greet incoming customers with a smile and escort to the appropriate department.
• Pay close attention to customer's needs and take reasonable measurements to ensure complete satisfaction.
• Receive USPS mail; sort and distribute appropriately.
• Maintain and file documents and invoices.
• Regularly operate standard office equipment (ex. Fax machine, copier)
• Maintain cleanliness and organization of reception area and sales floor.
• Maintain a positive, professional, and safe work environment by interacting with customers, peers, management and support resources in a way that promotes teamwork and a commitment to excellence.
• Complete all other tasks as assigned by leadership.

Requirements:

High School Diploma or Equivalent.

1+ years in customer service.

Familiar with working on a computer for work-related purposes.

Familiarity with farm equipment/agriculture a plus, but not a requirement.

Proficient in Microsoft Office.

Strong interpersonal skills.

Exceptional written and oral communication skills.

Effective listening and problem-solving skills.

Ability to maintain a professional appearance and demeanor.

First-rate organizational skills.

Basic computer skills.

Able and willing to work in a team setting.

Become and remain flexible to various job tasks.

Possess a customer focused mindset.

Physical Requirements:

Able to sit for long periods of time.

Able to hear clearly over the phone or in-person.

Able to move around building and grounds.