Senior Claims Manager - Medical Negligence and Multi-Line - Hybrid, FullTime, Day

The Senior Claims Manager is responsible for day‑to‑day management of professional and general liability claims in accordance with the System's claims program policies and procedures and within an assigned Region or scope of responsibility. The Senior Claims Manager will investigate, evaluate and manage professional and other liability claims against the organization, maintain up‑to‑date and accurate claims files, communicate directly with patients, claimants, witnesses and families, coordinate with facility leadership, risk managers, defense counsel, and others, monitor and advise on disclosure and early resolution opportunities, ensure compliance with relevant claims reporting procedures and required regulations, and provide feedback and recommendations to the Director of Risk & Claims on evaluations, litigation trends, department policies and procedures, system‑wide claims and litigation processes, and appropriate System risk management issues. The Claims Manager will foster teamwork, operational excellence, and effective communication within the claims team, including other Claims Managers, Claims Reps and Claims Specialists. Required Qualifications Bachelor's Degree in Business Administration, Finance, or a related discipline or equivalent combination of education and experience in the insurance industry; claims management; or legal handling of claims issues. 7 years of relevant general and professional liability claims processing or management experience. Preferred Qualifications STARS or similar claims management software. Upon hire: Certified Professional Healthcare Risk Management (CPHRM). Benefits Our best‑in‑class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We offer a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, medical, dental, vision, life insurance, disability insurance, paid parental leave, vacations, holidays, health‑issues leave, voluntary benefits, well‑being resources and more. Learn more at providence.jobs/benefits. Compensation Posted minimum and maximum wage rates: $54.40 – $85.88 per hour. Additional compensation may be available through shift differentials, standby/on‑call, overtime, premiums, extra shift incentives, or bonus opportunities. Legal Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. #J-18808-Ljbffr Providence Health & Service