Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Manager, Client Experience

$59k - $65k

Resolute Digital

Chicago, Illinois, United States of America Who We Are Weber Shandwick is more than a leading global PR agency – we’re an engagement agency and we’re working in and around the cutting edge of the new media landscape. We’re storytellers, content creators, and we engage people IN the story. Our success is built on a deep commitment to client service and to our people. We embrace creativity and collaboration, and we engage stakeholders in new and creative ways to build brands and reputations. Senior Associate, Chicago We are looking for a strong Senior Associate for our Consumer Practice in Chicago who can support multi-channel campaigns and help bring to life the best in-culture ideas for some of the most iconic (and sweet!) brands. If you have a passion for working in food, CPG and lifestyle, are obsessed with keeping up with culture, and enjoy staying current on the media landscape, then this role is for you. Is This You? Critical Thinking: Do you have a curious mind that thrives on creative thinking and solving tough challenges? Do you love connecting the dots that others miss? Earned-First Storytelling: Do you just get what makes a story pop? Are you constantly scrolling, watching what brands are doing, and thinking about what they should do next? Communication: Do you have a way with words? Can you craft a headline, a pitch, or a client email that’s so compelling people can’t help but pay attention? Teamwork: Do you thrive on collaborating with colleagues, clients and agency partners to create work that makes everyone proud? Interpersonal Skills: Do you bring the good vibes? Are you known for being a great partner? The Tech Stuff: Are you a pro with the basics like Word, PowerPoint, and Excel? (Bonus points for media databases and social tracking tool experiences). Detail-Orientated: Do you have a keen attention to detail and a commitment to delivering clear and precise work, whether it’s a client-facing email, internal deck, storytelling narrative, a recap report – or even just a Team’s message? A Unique Spark: Do you know what makes you, you? Are you driven by a passion to create fun, smart, and impactful work that makes a difference? An Obsession with Culture: Do you have a clear understanding of what drives culture, with a passion for tapping into pop culture to reach broad and diverse audiences? What We’re Looking For: Senior associate with a minimum of 3-4 years of experience and a background in consumer, consumer-tech, travel, fashion and/or CPG PR. BA or BS in Public Relations, Communications, Journalism or related field. Strong experience with both large-scale and start-up business environments preferred. Excellent communication/presentation skills; verbal and written. Contribution to earned media campaigns including thought leadership, product launches, earned-first creative campaigns, and more. Salary range $59,000 USD – $65,000 USD Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications. Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status. #LI-JP1 $65,000.00 – $65,000.00 Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom’s corporate group already require five days of in-office attendance. Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice. It is the policy of Omnicom and any of its affiliates to provide equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, ethnic origin, gender, gender identity, age, marital status, veteran status, sexual orientation, disability, or any other basis prohibited by applicable federal, state, or local law. EOE/AA/M/D/V/F. #J-18808-Ljbffr

Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Manager, Client Experience in Brooklyn, NY vacancy
  • $50k

     ...Company-Paid Life Insurance : Provides twice your base annual salary up to a $50,000 maximum at no cost to you. The Sr. Manager, Client Experience will have direct responsibility for managing client specialists and/or delivery coordinators on the Client Experience team... 
    Suggested
    Immediate start

    Avery Dennison

    Brooklyn, NY
    3 days ago
  • $70k - $85k

     ...court documents in every California court, manage service of process nationwide, and more....  ...makes a difference in the lives of our clients, we'd love for you to join us. About...  ...on continuously seeking to improve the experience. Hold yourself and team members accountable... 
    Suggested
    Hourly pay
    Full time
    Temporary work
    Work at office
    Monday to Friday
    Shift work
    3 days per week

    InfoTrack US, Inc.

    Brooklyn, NY
    5 days ago
  •  ...headquartered in Chicago, we provide sophisticated legal counsel to clients in highly regulated industries, including insurance,...  ...The firm is seeking a strategic, forward-thinking Senior Manager of Client Experience to lead and evolve the firm’s client experience... 
    Suggested
    Remote work
    Flexible hours

    Hinshaw & Culbertson LLP

    Brooklyn, NY
    3 days ago
  • $139.46k - $188.68k

    As the Manager of Design at Thrivent, you will be a strategic and compassionate leader responsible...  ...spaces, taking a holistic product experience point of view. Communicate design...  ...engagement, and an unwavering commitment to our clients. Shapes and/or supports a culture that... 
    Suggested
    Hourly pay
    Full time
    Local area
    Flexible hours

    Thrivent Financial

    Brooklyn, NY
    1 day ago
  • Sephora in Bakersfield, CA is seeking an Assistant Store Manager to lead daily store operations, coach a diverse team, and elevate the client experience while driving sales. The role requires on-site presence at 5385 Gosford Rd., Bakersfield, CA 93313, with availability... 
    Suggested
    Afternoon shift

    LVMH Group

    Brooklyn, NY
    3 days ago
  • Tumi is seeking an Associate Manager for our Retail team in Chandler, AZ. You will create a premium client experience that reflects the brand ethos while building strong relationships and driving sales through outstanding service. The role emphasizes client service, a... 

    Tumi Holdings Inc

    Brooklyn, NY
    3 days ago
  • $72.86k - $110.01k

    About this Opportunity As the Client Services Manager, you will lead our client services team. You will be responsible for ensuring exceptional...  ...with varying work arrangements may be considered based on experience and business needs. Work location is subject to change... 
    Work at office
    Flexible hours
    3 days per week

    Orion Advisor Solutions, Inc.

    Brooklyn, NY
    1 day ago
  •  ...not just building software—we’re reimagining the healthcare experience. Founded in 2010 by a practicing physician and a successful...  ...to modernize medicine with us? Job Description Summary: Manager, RCM Client Success to oversee team members, including Enterprise Client... 
    Work at office
    Remote work
    Flexible hours

    ModMed

    Brooklyn, NY
    1 day ago
  • $45k - $65k

     ...opportunity for a mature, professional, caring, and attentive Client Services Manager to join our rapidly growing, independent wealth management...  ..., and a can-do attitude are a must. Financial services experience preferred. The hours are Monday through Thursday, 8:00 a.m... 
    Work at office
    Local area
    Monday to Thursday

    National Financial Partners

    Brooklyn, NY
    2 days ago
  •  ...operational excellence, and an unwavering commitment to the client experience. With a portfolio of franchise brands spanning home cleaning,...  ...significant opportunities for continued growth. As the Senior Manager of Client Care for the Mid-Atlantic Region, you will play a critical... 
    Work at office
    Immediate start
    Remote work

    AJF Inspections

    Brooklyn, NY
    2 days ago
  •  ...challenges and believe in delivering exceptional client service, Definiti may be perfect for you...  ...services company that helps clients manage and administer their retirement plans....  ...Leadership to ensure seamless client experience Provide feedback loops on client needs,... 
    Temporary work
    Local area
    Remote work
    Home office
    Flexible hours

    Definiti

    Brooklyn, NY
    3 days ago
  • $107k - $130k

     ...000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally. About the Team...  ...offices in Denver, Leeds and Dublin. Overview As a Manager, Customer Experience at Fanatics Betting & Gaming (FBG), you will... 
    Full time
    Seasonal work

    Fanatics Betting & Gaming

    Jersey City, NJ
    2 days ago
  • $112k - $150k

    Private Client Services at BDO is a boutique practice within our firm. Offering a high touch approach, we have extensive experience serving high net-worth individuals, their families, family offices...  ...life insurance planning. A Tax Manager, Private Client Services is... 
    Private practice
    Work at office

    Milwaukee Succeeds

    Brooklyn, NY
    5 days ago
  •  ...Key Responsibilities Responsible for managing and leading a team of tax professionals,...  ...planning. Providing consulting services to clients on various tax-related issues such as...  ...Accounting or Taxation preferred Recent experience working in a public accounting firm 6+... 

    NextGenEnergyJobs

    Brooklyn, NY
    4 days ago
  • $120k - $135k

    Clinical Project Manager - Oncology (Client Dedicated/Remote) Updated: Today Location: Remote, OH, United States Job ID: 25108969-OTHLOC-1500-2...  ...Project Managers with strong global oncology clinical trial experience to join a high-performing sponsor-dedicated team... 
    Remote job
    Contract work
    Work at office
    Immediate start
    Worldwide
    Flexible hours

    Syneos Health, Inc.

    Brooklyn, NY
    2 days ago
  •  ...MILL Corporate Site - FORT MILL, SC 29708 SUPERVISOR, CUSTOMER EXPERIENCE AT A GLANCE: Broad River Retail is currently seeking a...  ...Experience Team in LOCATION. Reporting to the Customer Experience Manager, you will manage a group of assigned Customer Service Agents (... 
    Work from home

    Broad River Retail

    Brooklyn, NY
    2 days ago
  • $168k - $175k

     ...to serving our customers with a quality experience with both timepieces and jewelry that will...  ...trunk shows, grand openings, VIP client experiences, gifting events, and community...  ...degree in Marketing, Business, Hospitality Management, Retail Management, Communications, or a... 
    Full time
    Work at office
    Flexible hours
    3 days per week

    Ben Bridge Jeweler, Inc.

    Brooklyn, NY
    3 days ago
  •  ...Business Plan Consultant to play a pivotal role in project management. Responsibilities include client liaison, assisting senior consultants, conducting...  ...skills, a Master's degree, and limited consultancy experience is preferred. This role offers the opportunity to work... 

    Doabah

    Brooklyn, NY
    2 days ago
  • Coface seeks an Account Manager for the North American market to manage key client relationships and promote Coface solutions. You will drive retention, revenue...  ...and awareness of credit insurance market trends. Experience with multinational accounts is highly desirable.... 

    Coface Group

    Brooklyn, NY
    1 day ago
  •  ...Customer Service Manager, Airport Customer Experience - ABQ Posting Start Date: 9/4/26 Need Accommodation Assistance? Location:Albuquerque Intl Apt (ABQ-TRML) Cities:Albuquerque - NM Requisition ID:88027 This job will be posted until 09/11/2026 . If interested, please... 
    Work at office
    Local area
    Flexible hours
    Rotating shift

    American Airlines

    Brooklyn, NY
    3 days ago
  •  ...T.J. Maxx - 410 Gateway Drive, Gateway Center, Brooklyn, NY 11239, United States of America [Department Manager] As a Customer Experience Coordinator at T.J. Maxx, you'll: Take an active role in training and mentoring Associates on front end principles; Train and coach... 
    Immediate start

    TJ Maxx

    Brooklyn, NY
    3 days ago
  • $14.5 - $15 per hour

     ...TJ Maxx Store 1485 Jeffersonville OH is hiring to promote an excellent customer experience and lead a team of front-of-store Associates. The role focuses on customer service, merchandising, training, and ensuring efficient POS coverage and store operations. The position... 
    Hourly pay
    Flexible hours
    Night shift

    National Black MBA Association

    Brooklyn, NY
    5 days ago
  •  ...At Berglund of Bedford, delivering an exceptional customer experience starts the moment someone walks through our doors or calls our dealership...  ...schedule is Monday - Friday 8 am to 5 pm. Responsibilities Manage and respond to customer inquiries via phone, email, and in-... 
    Bi-weekly pay
    Hourly pay
    Work at office
    Monday to Friday

    Berglund Automotive Group

    Brooklyn, NY
    3 days ago
  • $18 - $18.5 per hour

     ...Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring...  ...prioritizes as needed Communicates accurately and effectively with management and Associates when setting and addressing priorities;... 
    Hourly pay
    Temporary work
    Local area
    Home office
    Flexible hours
    Night shift

    TJX

    Brooklyn, NY
    3 days ago
  • Dental Front Desk Coordinator (with experience only!) Description: Job description We are seeking a dedicated and detail-oriented Dental...  ...join our dynamic healthcare team. In this vital role, you will manage dental insurance claims, billing processes, and patient accounts... 
    Work at office

    The JOY FM

    Brooklyn, NY
    5 days ago
  •  ...global operations.As a Principal Technical Program Manager in Infrastructure Platform - Enterprise...  ...technology projects and programs that will impact experiences for multiple groups across the firm, including clients, employees, and stakeholders. Your advanced analytical... 
    Shift work

    JP Morgan Chase

    Jersey City, NJ
    4 days ago
  •  ...customer care operations to ensure service levels and customer experience standards are achieved Monitor call volume, productivity,...  ...opportunities and recommend operational enhancements Prepare management reports and analyze trends affecting customer service performance... 
    Full time
    Work at office

    Northwest Community Bank

    Brooklyn, NY
    2 days ago
  • $55k - $65k

     ...expansive store networks, curated selections, enhanced in-store experiences, and growing omnichannel capabilities, Barnes & Noble remains...  ...Service, you will be supporting the Sr. Mgr. and act as the “manager in charge” when the Manager is not available. You will be the... 
    Local area

    Barnes & Noble

    Brooklyn, NY
    3 days ago
  •  ...to ensure performance standards are met and customer experience is enhanced Using leadership skills to motivate the...  ...well in this role are strong problem solvers who can manage difficult conversations from clients and exhibit a robust understanding of the value... 
    Shift work

    Customer Operations

    Flushing, NY
    4 days ago
  • $60.4k - $116.2k

     ...to ensure performance standards are met and customer experience is enhanced Using leadership skills to motivate the...  ...well in this role are strong problem solvers who can manage difficult conversations from clients and exhibit a robust understanding of the value... 
    Local area
    Visa sponsorship
    Shift work

    Charter Communications

    Flushing, NY
    1 day ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Manager, Client Experience. Be the first to apply!