Restaurant General Manager, Nobu (Caesars New Orleans)

Job Description The Nobu Restaurant General Manager will hire and train team members to elegantly describe food offerings, ingredients, and preparation methods, as well as knowledge of wine and spirits to deliver the ultimate luxury dining experience in a sophisticated environment. The Restaurant General Manager will be responsible for the day-to-day operations of the outlet including, but not limited to employee relations and developing and implementing objectives in accordance with budgetary and service requirements. Responsibilities Assists with designing creative menus with consolidation to cost, quality and presentation. Maintains high levels of guest satisfaction through table touches, greetings or warm farewells and encourages employees to build relationships with the guests. Demonstrates extraordinary guest relation skills and ability to market the outlet. Maintains staffing levels and schedules to ensure a cost efficient, productive environment. Uses resources to analyze business trends and team members performance. Participates in the financial operating and capital planning process and makes recommendations that achieve desired financial results. Analyzes and understands market research as it applies to the Food & Beverage operation. Develops ideas to maximize revenue and/or reduce expenses, outlining goals and objectives. Ensures that the restaurant and/or bar are in compliance with the Health Department Regulations and Standards and maintain the “A” grade. Endorses the business and service objectives, ethics, and values of the company. Coordinates with other departments to ensure efficiency of operation and the highest degree of guest satisfaction. Ensures that all guest opportunities are handled in a courteous and professional manner. Ensures staff behavior and appearance are in compliance with established policy. Provides the tools, guidance and support needed to deliver world class guest service Maximizes team members morale through leading by example in demonstrating Family-Style Service to both guests and team members. Attends regular operational meetings to ensure effective coordination and cooperation between departments. Communicates and enforces company expectations including Code of Commitment, policies, procedures, department goals, and business strategy. Follows company policies, procedures, and industry regulations, maintains accurate and up-to-date team member records, and completes performance reviews timely. Carries out leadership responsibilities in accordance with the organization’s policies and applicable laws. Acts as a role model, always presenting oneself as a credit to Caesars Entertainment and encourages others to do the same. Maintains a well-groomed appearance which reflects the professional appearance of the operation. Maintains and orders all supplies for the outlet. Additional duties as requested by the VP of Food & Beverage. Qualifications Must be at least 21 years of age or older to work in a casino. College degree in hospitality, business or equivalent work experience preferred. 5+ years of work experience in fine dining, full service or high-volume restaurant. 3+ years of management experience within food & beverage operations. Previous work in a high caliber chef driven property is a plus. Basic knowledge in all phases of restaurant management. Strong leadership, communication and management skills. Excellent planning and public relation skills. Ability to work in a diverse, fast-paced environment with heavy business volumes while managing sensitive situations relating to staff and guests, in a timely manner. Ability to flex and accommodate last minute requests and changes. Ability to act quickly and exercise good judgment under pressure and/or conflict situations. Proficient in Microsoft Word, Excel, Power Point and Outlook E-mail programs. Proficiency in Point of Sales systems (i.e. Micros, Infogenesis). Work requires flexibility to work various shifts. Additional Requirements Must have a positive and professional interaction with all casino/hotel departments. Must be congenial and have neat, professional appearance with good personal hygiene. Must be reliable and conscientious. Must be able to stand for extended periods of time. Must be able to listen and respond to visual and aural cues. Must be able to maneuver to all areas of the casino. Must be able to lift up to 25 pounds and carry up to 25 pounds. Must be able to bend, reach, kneel, twist and grip items while working at assigned area. Must be able to stoop, bend, jump, twist, crouch, grip and carry heavy loads. Must have the ability to listen, solve problems and use collaboration skills. Must be able to work at a fast-paced environment. Must be able to read, write, speak, and understand English. Must be able to respond to visual and aural cues. ADA Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices. EQUAL EMPLOYMENT OPPORTUNITY Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectational orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class. #J-18808-Ljbffr Caesars New Orleans