Medical Receptionist

Job Description

Job Description

Bay State Physical Therapy, a leading provider of outpatient physical therapy in the Northeast, is seeking a Medical Receptionist to join our team. Full time 40 hours per week. At the Bedford clinic, We’re a tight-knit team that genuinely enjoys working together and having fun both inside and outside the clinic. That connection allows us to build a true community within the community we serve. Collaboration and support are central to how we work. Our teammates look out for one another to ensure employee happiness, exceptional patient experiences, and shared clinic success. With a fast-paced environment and a highly collaborative approach, our clinic is an energizing place to learn, grow, and build a career alongside like-minded teammates.

What You'll Do

• Welcome patients and provide outstanding customer service
• Answer phones and assist with scheduling appointments
• Verify insurance benefits and explain patient financial responsibilities
• Manage patient intake forms and maintain accurate records
• Coordinate referrals, authorizations, and insurance approvals
• Support clinic operations and maintain efficient schedules
• Assist with billing, payments, and administrative tasks

What We're Looking For

• Experience in a medical office, healthcare setting, or front desk role helpful
• Knowledge of insurance verification and patient financial responsibilities preferred
• Strong communication and customer service skills
• Excellent organization and attention to detail
• Ability to multitask in a fast-paced environment

Why Join Us?

• Supportive, team-oriented culture
• Opportunities for career growth and professional development
• Meaningful work that helps improve patients' lives every day
• Collaborative environment where teamwork and patient care come first

Bay State Physical Therapy is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, ancestry, age over 40, protected veteran status, disability, sexual orientation, gender identity/expression, marital status, or other protected class.

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