Claims Support Specialist II

Job Description

Job Description

Claims Support Specialist

Rochester, NY (100% On-Site)

Monday-Friday | 8:00 AM - 4:30 PM

Excellent Entry-Level Opportunity with Career Growth

Ready to launch your career with a stable company that invests in its employees?

We're seeking a Claims Support Specialist to join a growing team and help deliver exceptional customer service during the claims process. This is a fantastic opportunity for recent graduates, customer service professionals, or anyone looking to transition into a corporate environment with long-term advancement potential.

• Serve as a point of contact for customers, answering questions and providing support
• Handle inbound and outbound phone calls with professionalism and empathy
• Enter and update claim information within company systems
• Assist with documentation, records management, and administrative support
• Coordinate and distribute mail, schedule meetings, and support office operations
• Work closely with claims professionals to ensure timely and accurate customer service
• Help customers navigate the claims process and connect them with the right resources

• Strong customer service and communication skills
• Positive attitude and willingness to learn
• Ability to stay organized and manage multiple priorities
• Comfortable working with computers and office applications
• Dependable, professional, and eager to grow within an organization
• Prior customer service experience is a plus, but entry-level candidates are encouraged to apply

✅ Great entry point into a corporate career path

✅ Comprehensive training provided

✅ Stable and growing organization

✅ Family-oriented culture and supportive team environment

✅ Consistent Monday-Friday schedule

✅ Opportunities for internal advancement and professional development

✅ Long-term career potential with a company that values employee growth

Whether you're coming from retail, hospitality, food service, call center, banking, administrative support, or another customer-facing background, this role provides an excellent opportunity to build professional experience, develop valuable business skills, and establish a long-term career with room to grow.

#eastpriority26

This is a Contract position based out of Rochester, NY.

The pay range for this position is $15.00 - $16.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Rochester,NY.

This position is anticipated to close on Sep 18, 2026.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.