Maintenance Technician

Maintenance Person

Kennebunkport Resort Collection is seeking a full-time and year-round Maintenance person for our downtown properties, including the Grand Hotel and Rosella Sushi Restaurant, Kennebunkport Inn and The Burleigh Restaurant, the Boathouse Waterside Hotel & Restaurant, the Yachtsman Hotel & Marina Club, The Lodge on the Cove, and the Cottages at Cabot Cove.

Job Summary:

• Respond to guest calls as requested using maintenance work order application. Prioritize and respond to these tasks in a timely manner. Update work order status using the assigned application.
• Professionally speak with guests as needed to update status of work repair in guest rooms.
• Complete additional projects and daily tasks as assigned by leadership including light work in furniture repair, carpentry, dry wall repair, painting, tile work, lighting, etc.
• Work closely with housekeeping and guest services to ensure guest satisfaction of facilities functions in guest rooms, public areas, and exterior areas of the properties.
• Ensure guest rooms, restaurant, and public areas are maintained to company standard. Inspect all areas during walk throughs to report task list items to leadership.
• Use independent judgement and self-motivation to visually survey and clean public spaces and exterior spaces at the property. This includes changing of light bulbs, trash removal, parking area maintenance, and general clean up of outdoor and entry spaces.
• Inspect and maintain company bicycles
• Perform pool maintenance and cleaning
• Assist with seasonal moving and set up of furniture to prepare winterized properties and staff housing.
• Assist with all maintenance procedures related to opening and closing of seasonal property locations.
• Complete preventative maintenance tasks on property's systems/functions. Clean HVAC units, complete filter changes, etc.
• Ensure maintenance areas and tool storage are kept tidy and safe at all times. Report unsafe work areas to leadership.
• Be aware of and ensure compliance with OSHA requirements as well as city, state and/or federal code. Escalate any code concerns to leadership.
• Have a thorough understanding of fire alarm procedures, emergency evacuation procedures and all safety related issues.
• Maintain safe and clear exterior walking areas including landscaping, waste removal, and snow/ice management. Key team player in winter snow and ice management.
• If applicable, ensure company vehicles are clean and organized at all times. Remove any waste daily. Fuel as needed. Inspect for damage and repair needs.
• If applicable, fuel company golf carts as needed. Inspect carts for damage and repair needs.
• Attend departmental meetings and training sessions as required.
• Use safe work practices daily. Report any unsafe areas to Maintenance Manager.
• Understand best practices in Emergency Evacuation Procedures, Accident Reporting, Right to Know Law, Written Information Security Program, Bloodborne Pathogen Procedures, and ensuring compliance with zero-tolerance policies including Anti-Harassment, Violence in the Workplace, or Influence in the Workplace.
• Comply with all time and attendance policies.
• Comply with all uniform, dress code, and appearance standards.
• Demonstrate a team-focused attitude and encourage collaboration.

Essential Functions of the Job:

• Ability to remain standing for up to 7 hours.
• Ability to remain seated for up to 7 hours.
• Ability to regularly move and lift up to 80 lbs.
• Ability to move up and down stairs regularly.
• Ability to bend, stretch, and reach frequently, including above head, and repetitively during a shift.
• Ability to bend, kneel, or crawl
• Ability to move quickly based on guest needs.
• Ability to view phone/computer screen for up to 2 hours.
• Ability to visibly survey property areas clearly.
• Ability to walk the property and grounds frequently.
• Ability to climb and carry ladders.
• Ability to use repetitive manual dexterity.
• Ability to work outside in extreme weather for up to 8 hours.
• Ability to communicate and exchange accurate information effectively in public, group environments.
• Ability to read, write, speak, and understand English.
• Ability to drive both company and personal vehicles, with valid driver's license and satisfactory background check.
• Ability to effectively problem solve and troubleshoot
• Ability to perform assigned tasks and operate equipment in a safe manner
• Availability to work flexible hours based on business needs including midweek and weekend days.

Key Skills & Experience Required:

• 2+ Years maintenance leadership experience, hotel/lodging environment highly preferred
• Possesses a well-rounded set of maintenance skills including painting, patching, buffing, HVAC, mechanical, and general electric troubleshooting, and problem solving daily room maintenance issues.
• Familiar with preventative maintenance programs and upkeep of management/delegation/tracking
• Prior third party vendor relations
• Demonstrates natural leadership qualities with a positive, team-focused attitude
• Available and willing to work flexible hours based on business needs including weekdays and weekends.
• Demonstrates strong communication, organizational, and problem-solving skills.
• Expresses sincere enthusiasm for the role and passion for guest services.
• Must know how to prioritize, delegate, and respond in a timely fashion. Able to work under pressure, multi-task, and stay focused with constant interruptions.
• Strong understanding of lodging operations; reservations, appropriate guest service etiquette, etc.
• Posses an active US driver's license
• Able to successfully pass a background check

About Kennebunkport Resort Collection

The Kennebunkport Resort Collection is a portfolio of diverse, luxurious lodging and dining options offering stylish and unique hospitality in Kennebunk and Kennebunkport. Our growing hospitality group includes Hidden Pond//Earth at Hidden Pond, Tides Beach Club, Cape Arundel Inn & Resort//Ocean Restaurant, Kennebunkport Inn//The Burleigh Restaurant, Cottages at Cabot Cove, The Grand Hotel//Rosella, The Boathouse Waterfront Hotel & Restaurant, Yachtsman Hotel & Marina Club, and Lodge on the Cove//The Dory.

KRC is proud to offer competitive wellness options and perks for both Part Time and Full Time employees;

• Employer-subsidized medical, dental, and vision insurance
• Company-funded $25K in complimentary life insurance and $1K/mo. in disability
• Optional Disability, Life and AD&D, Critical Illness, and Accident Insurance options
• Additional Health & Wellness benefits including prescription and gym membership discounts
• Generous Paid Time Off package including Employer Paid Leave plus immediate Paid Vacation accruals
• Flexible and understanding work-life equality
• Family Matters Program of 3+ months paid parental leave for new parents
• 401k employer match, up to 4% of salary
• Competitive wages with ongoing market analysis with annual performance evaluations and compensation adjustments
• Discounted employee and immediate family hotel rates as low as $59 per night at EOS Hospitality portfolio locations
• Food and Beverage discount of 50% Off at EOS Hospitality portfolio locations
• Gold Card annual complimentary restaurant allowance for managers
• Discounted lodging rates from New England Inn & Resort Association partners
• Pathways for growth and professional development including training and tuition reimbursement
• Relocation assistance to temporary employer housing
• Incentive opportunities for both hourly and managerial roles
• Supportive, open workplace culture
• Company-funded Employee Assistance Program for life and mental health resources

Why Join our team?

Join our community of ambitious, thoughtful, and dedicated hospitality professionals delivering exceptional guest experiences. At Kennebunkport Resort Collection, we encourage creativity, ownership, and problem-solving at all levels of our organization, and we are committed