Customer Service Representative CSR
$32 - $38 per hourCottam Heating & Air Conditioning
Future Opening: Customer Service Representative CSR Cottam HVAC Inc. Proudly Serving NYC & Westchester County Since 1984 Benefits 401(k) Health insurance Paid time off Opportunity for advancement Bonus based on performance Vision insurance Position: Customer Service Representative Compensation: $32.00 – $38.00 per hour (commensurate with experience) Requirements: Professional office experience and strong persuasive communication skills required. Candidates must be highly organized, capable of managing high call volumes, and proficient in scheduling multiple technicians. Previous experience in HVAC dispatching or a related trade is strongly preferred. Responsibilities Manage inbound customer service inquiries and service requests. Coordinate technician scheduling and dispatching. Maintain accurate customer records and documentation. Actively request and promote recommendation quotes and reviews from satisfied customers. Proactively promote maintenance plans for new customers and recent installations. #J-18808-Ljbffr Cottam Heating & Air Conditioning
Vacancy posted 5 days ago
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