Bilingual Call Center Eligibility Specialist
State of Florida
Florida Department of Children and Families (DCF) in Miami, FL is seeking a Call Center Services Representative I to provide eligibility support in a busy state call center. The role focuses on phone interactions, processing eligibility, and assisting customers with government benefits. The candidate will handle inquiries, conduct brief interviews, guide users through My ACCESS, resolve EBT card issues, and ensure accurate electronic records. #J-18808-Ljbffr State of Florida
Vacancy posted 1 day ago
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