MS Dynamics Developer

You Are: Microsoft Dynamics Developer The Microsoft Dynamics Developer is responsible for designing, developing, customizing, and supporting solutions built on Microsoft Dynamics 365 (Customer Service). In this role, you will work closely with business stakeholders and IT teams to deliver scalable, high‑quality solutions that enhance business processes, drive transformation, and improve operational efficiency. You will leverage deep expertise in Dynamics 365, the Power Platform, and integration technologies to build secure, maintainable, and compliant enterprise solutions. Your ability to translate business needs into robust technical implementations—and support the full lifecycle of development, deployment, and optimization—will be essential to success. Responsibilities Design, develop, and implement customizations, plugins, workflows, and integrations within Microsoft Dynamics 365 (Customer Service) Configure Dynamics modules to meet business requirements, including entity creation, form design, views, business rules, and automated processes Integrate Dynamics 365 with other enterprise systems using APIs, web services, and middleware (e.g., Azure Logic Apps, Power Automate) Collaborate with business analysts and stakeholders to gather requirements and translate them into detailed technical specifications and solutions Conduct unit testing, support user acceptance testing (UAT), and manage deployment of customizations and updates Provide ongoing support, troubleshooting, and maintenance for Dynamics 365 solutions, including performance tuning and issue resolution Create and maintain high‑quality technical documentation for customizations, integrations, and operational processes Ensure solutions adhere to Microsoft best practices, compliance requirements, and established security standards Requirements Minimum 3 years of hands‑on experience with Microsoft Dynamics 365 (Customer Service) Proficiency in Dynamics 365 customization, configuration, and development (JavaScript, C#, .NET, Power Platform) Experience with Dynamics 365 APIs, web services, and enterprise integration tools Familiarity with Microsoft Dataverse and Power Platform (Power Apps, Power Automate) Strong analytical, troubleshooting, and problem‑solving skills Excellent communication skills with the ability to collaborate effectively with technical and business partners Nice to Have Bachelor’s degree in Computer Science, Information Systems, or a related field Experience with Azure services (Logic Apps, Azure Functions, etc.) Microsoft Dynamics 365 or Power Platform certifications Experience with data migration and ETL tools and processes Knowledge of DevOps practices and CI/CD tools that support Dynamics 365 deployments Experience working in Agile/Scrum environments Prior experience supporting CRM optimization and service delivery improvements with client stakeholders Experience implementing or supporting CRM systems within a federal agency environment Knowledge of client operations, policies, and programs, especially customer‑facing technology solutions Eligibility Requirements Candidates must be U.S. Citizens Eligibility to obtain a government Public Trust Clearance Compensation The base pay range for this position in the specified California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Washington, Vermont, the District of Columbia, and the city of Cleveland is $78,600—$160,200 USD. 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Additionally, as an affirmative action employer for veterans and individuals with disabilities, Accenture Federal Services is committed to providing veteran employment opportunities to our service men and women. Accommodation Accenture Federal Services is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture Federal Services and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. Legal Disclosures Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. 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Additionally, employees who have access to the compensation information of other employees or applicants as part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company’s legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. #J-18808-Ljbffr Accenture Federal Services