Field Support Engineer
$35 per hourTrident Consulting
Field Support Engineer
Trident Consulting is seeking a Field Support Engineer for one of our clients in Groton, CT. A global leader in business and technology services.
Job Title: Field Support Engineer
Location: Onsite - Groton, CT
Job Type: Contract
Pay Rate: $35
Required Skills / Experience:
- 3–5 years of relevant IT support, desktop engineering, systems support, or infrastructure experience, including:
- Strong Windows 10 and Windows 11 troubleshooting experience
- Windows workstation installation, configuration, and administration
- Software installation and troubleshooting
- Hardware and peripheral troubleshooting
- Windows device drivers and Device Manager
- Active Directory and domain-joined workstation concepts
- Network troubleshooting fundamentals including TCP/IP, DNS, DHCP, and network shares
- User/group permissions and local security concepts
- Application and operating-system compatibility troubleshooting
- Backup, restoration, and data migration fundamentals
- Ability to interpret technical documentation and execute defined technical procedures
- Strong documentation and technical communication skills
- Ability to independently troubleshoot technical issues and escalate appropriately
- Ability to work with application owners, infrastructure teams, vendors, and end users
- Ability to work onsite and support scheduled deployment activities as required
About Trident Consulting
Trident Consulting is an award-winning staffing and consulting firm headquartered in San Ramon, CA. Since 2005, we've partnered with Fortune 500 and high-growth companies to deliver high-quality talent across technology, engineering, business operations, and professional services. We specialize in contract, contract-to-hire, and direct hire placements, supporting roles across IT, data & analytics, cloud, cybersecurity, finance & accounting, HR, operations, and more. With a strong focus on hard-to-fill and niche positions, our global recruiting engine enables us to deliver speed, quality, and scale.
Vacancy posted 4 days ago
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