Content Marketing Manager

Meet knownwell, weight-inclusive healthcare for all. Join a dynamic company that is changing the way obesity care is delivered. We offer weight management, primary care, nutrition counseling, and health coaching. Our care model combines in-clinic and virtual care to bring support to patients where and when they need it.Backed by $50M in funding—including a $25M round led by CVS Health Ventures with support from a16z Bio + Health, Flare Capital, MassMutual, and Intermountain Ventures,we're scaling fast and expanding access to evidence-based obesity care nationwide. Responsibilities: Identify, align and contract with internal and external resources required to execute against content deliverables, including:Website: Own the knownwell public website. Work closely with designers and developers on creating pages with SEO-optimized copy, clinician bios, and website updates to adapt to changing business needsBlog: Own the blog. Responsible for content strategy and producing articles partnering with the SEO team and clinical teamPrinted collateral: Own all printed collateral including brochures, flyers, referral materials, and patient facing educational materials in collaboration with designMonthly newsletter: Own the newsletter. Fully execute the patient-facing newsletter from content strategy, copywriting, and HTML tweaks of the template in collaboration with lifecycle marketingWebinars: Own the webinar. produce patient-facing monthly webinars in collaboration with knownwell cliniciansThird-party clinic & clinician listings: coordinate content between teams and manage reviews for profiles across Google Business Profiles, Yelp, HealthGrades, etc.User research: user surveys and voice of customer report Ensure brand voice, tone, and messaging remain consistent with knownwell's mission and values across all owned channels — acting as an internal ambassador for brand guidelines with designers, developers, and external vendors. Partner with clinical, care team, and operations leads to translate medical and care-related information into accessible, empathetic, and engaging content. Partner with designers, website engineers, and the broader marketing team to execute content across all owned channels. Qualifications: 4+ years of experience in content marketing, brand communications, or a related field Experience working in a startup environment Proven success developing and executing content strategies across multiple channels, especially in healthcare, wellness, or mission-driven industries Exceptional writing, editing, and storytelling skills — with a keen ability to adapt tones for different audiences (patients vs. providers, clinical vs. lifestyle) Comfort working with data and translating insights into content optimizations. A deep sense of empathy and sensitivity when it comes to healthcare communications — especially related to obesity, weight, and stigma Highly organized with the ability to manage multiple projects and stakeholders. Familiarity with tools such as Webflow, Canva, Figma, Google Business Profiles, Braze, Airtable, and Zoom webinar functionality Experience managing contracted designers and developers to assign work and align on deliverables Pay & Perks: Fully remote opportunity Medical, dental, and vision insurance 401K retirement plan with company match Up to 20 days of PTO per year + company holidays Up to 14 weeks of parental leave (12 for non-birthing parents) Annual work from home stipend for remote employees knownwell, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Based on current size of the clinic and HIPAA regulation, providers cannot receive care in clinic and provider's household members cannot receive primary care in the clinic. #J-18808-Ljbffr