Personal Banker

Overview Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals. Our branch colleagues have an opportunity to share ideas and voice opinions that directly impact our customers, our bank, and our communities. Responsibilities Serve as a Financial Concierge for walk-in customers; retain and grow consumer and business customer relationships by proactively identifying financial goals and needs, and recommending appropriate deposit and other banking products and services. Process customer transactions accurately and efficiently and balance daily. Provide exemplary customer service and resolve customer issues. Educate customers on consumer deposit products and cross-sell opportunities through a disciplined sales process, follow-up program, outbound calling, and referrals from customers and partners. Educate and refer customers to other areas of the bank to deepen relationships and build partnerships. Adhere to all operational, security, risk and regulatory policies and procedures. Demonstrate capabilities in sales, customer service, relationship management, banking, communication and presentation. Other duties as assigned. Qualifications Basic: High School Diploma or GED and minimum of 1 year customer service or military service in an administration, contracting, civil affairs, or similar role or a Bachelor’s Degree. Preferred: 1 year or more in customer service in banking, financial services or goal-driven retail sales. Cash handling skills. Comfort with technology such as mobile services and online banking. Spanish bilingual (if applicable). Part-time hours: 32-35 per week with future opportunity to move into full-time. Full-time benefits eligibility. Additional Information Exempt status: Yes (not eligible for overtime pay) or No depending; note as provided above. Workplace type: Office Office/work arrangements including flexible, remote opportunities; specifics provided by hiring team. Employer: Huntington is an Equal Opportunity Employer; Tobacco-Free Hiring Practice. Legal and accessibility: Reasonable accommodations, Know Your Rights, CA Data Privacy, and related notices as applicable. Note to agencies: Recruiting agencies must have a valid, written Master Service Agreement and Statement of Work for consideration. #J-18808-Ljbffr