Bench Tech I

Bench Technician Scientific Games is a global leader in lottery games, sports betting and technology. Responsibilities Diagnose and repair mechanical, hardware, software, and systems failures. Perform maintenance, testing and calibration of repaired products, as well as inventory tracking. General warehouse duties, including inventory, shipping, and forklift operation, may also be a portion of the work. Oral and written communication, as well as hands‑on work with field‑based technicians for details regarding diagnostics or repairs. Assist in development and implementation of departmental policies and procedures. Assist in the training of new and existing team members. Assist with the creation of presentations/reports regarding bench and equipment activities, issues, and performance. Some travel to customer locations for on‑site work is possible. Performs these functions and all other duties as assigned. Qualifications High school diploma or equivalency. Understanding of and experience with troubleshooting computer software and hardware technologies. Excellent interpersonal, verbal, and written communication skills. Promptly respond to customer or leadership requests and feedback. Proven self‑starter with motivation and ability. Organization and time‑management skills that enable effective multitasking. Strong judgment and problem‑solving skills to determine the most cost-effective repair or resolution. Available to work overtime as needed. Ability to lift, install and move large self‑service equipment (regularly lift or move 35 pounds or more). Able to travel overnight if needed. Ability to drive a non‑CDL delivery truck. Pass background check, DOT certification and drug test. Have a clean driving record. Physical Requirements The position requires regularly sitting, standing, walking, bending, using hands for operation, and operating a computer. Ability to lift or move 35 pounds or more is required. Equal Opportunity Employer SG is an Equal Opportunity Employer and does not discriminate against applicants due to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. #J-18808-Ljbffr Scientific Games, LLC