Analyst / Senior Analyst, Client Success

Job Description

Job Description

Company Information

Curinos empowers financial institutions to put customers at the center of every decision. Our AI-first platform transforms proprietary data, advanced analytics and deep financial services expertise into timely recommendations - delivered right where teams work. The result: confident decisions, stronger customer relationships, and lasting, profitable growth.

Curinos operates under a hybrid modality and has office locations in New York, Chicago, Boston, Toronto, and London. This is a hybrid position, with the ideal candidate located in the New York City metropolitan area.

Curinos is currently seeking a Client Success Analyst / Senior Analyst to help our clients achieve their deposit objectives. You will support them in using Curinos’ Deposit Optimizer platform, the most widely installed strategic deposit management solution in the world. The ideal candidate is a fast learner who is both analytical and discerning, with strong interpersonal and communication skills. You demonstrate an ease with complex quantitative analysis, a drive to succeed, and find it rewarding to identify the insights hidden within data. This role is a hybrid of Client Success, Professional Services, and Consulting job responsibilities.

Responsibilities

As a Client Success Analyst / Senior Analyst, you will take on real responsibility and be exposed to a diverse set of teams that collaborate to deliver data-driven value to clients.  You will work across different functional domains, developing a well-rounded skillset suitable for a wide range of career paths. You can expect:

• Client Work:
  • Help clients realize value by contributing to strategic sessions and identifying opportunities to improve pricing strategy and overall deposit management
  • Unlock insights through data analytics
  • Explain Curinos’ proprietary methodology to clients, including Flow of Funds and price elasticity models
  • Provide clients with timely support for questions about both our platforms and analytics
  • Design and lead training sessions to help our clients find value in the platform
  • Lead regular meetings with clients and become their trusted partner
• Manage Implementations and Projects:
  • Manage project timelines and deliverables for client implementations
  • Gather and define business requirements for new platform implementations and/or for new client projects

Desired Skills & Expertise

• Exhibit enthusiasm for learning, particularly diving into new subject areas
• Demonstrate strong interpersonal and communication skills, both verbal and written
• Be curious and able to apply structure and logic to break down complex problems
• Embrace multitasking and take on responsibility to get things done
• Display commitment to diversity and empathy for those around you
• Illustrate passion and creativity in professional pursuits, academic endeavors, and personal interests
• Have the ability to travel as needed for client meetings; can range from 0% to 20% depending on engagement, but will most likely be up to a few days per month
• Have 0-3 years of experience in a related field; prior experience with retail banking or management consulting is valued but not required

Base Salary Range: $75,000 - $94,000 (plus Bonus)

Why work at Curinos?  

• Competitive benefits, including a range of Financial, Health and Lifestyle benefits to choose from 
• Flexible working options, including home working, flexible hours and part time options, depending on the role requirements – please ask!
• Unlimited PTO policy, floating holidays, volunteering days, and a day off for your birthday
• Learning and development tools to assist with your career development 
• Work with industry leading Subject Matter Experts and specialist products 
• Regular social events and networking opportunities 
• Collaborative, supportive culture, including an active DE&I program 
• Employee Assistance Program which provides expert third-party advice on wellbeing, relationships, legal and financial matters, as well as access to counselling services

Applying: 

We know that sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for a job if they don't meet all the requirements. If you're excited about working for us and have relevant skills or experience, please go ahead and apply. You could be just what we need! 

If you need any adjustments to support your application, such as information in alternative formats, special requirements to access our buildings or adjusted interview formats please contact us at View email address on ziprecruiter.com and we’ll do everything we can to help. 

Inclusivity at Curinos:  

We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed.  As such, Curinos is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics.