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Customer Sales Advisor

Brook Street Rebrand

Customer Sales Advisor

We're recruiting on behalf of the UK's leading specialist provider of appliance care and protection. With over 100 years of experience, our client supports more than 6 million subscription customers, protects over 20 million appliances, and provides peace of mind to around one in three UK homes.

Right now, we're recruiting Inbound Customer Sales Advisors for a role that offers great work life balance, working from home and comprehensive training: (5 weeks, initial 2 weeks Mon-Fri: 9am - 5:30pm).

As a Customer Sales Advisor in our busy Inbound team, you'll be the first point of contact for customers who call in for help with their equipment. You will represent and promote this well-known household brand, making our customers aware of the products they can purchase which provides added peace of mind. Day-to-day, you'll build rapport with customers, get to know their individual needs and put their interests first and use your sales and communication skills to upsell products.

The experience and skills you need:

  • 1 years continuous and targeted sales experience within the last 3 years
  • A driven mindset with strong customer service and sales skills with a love for hitting targets
  • Great communication skills - you're at ease building rapport, listening to customers and demonstrating empathy when needed

How you'll be rewarded:

  • 33 days' annual leave (including bank holidays) - Additionally the option to buy 5 extra days each year
  • Investment in your career - Development through ongoing coaching and clearly defined progression opportunities
  • Health and Wellbeing - Discounted gym membership, help towards dental, optical, and physiotherapy costs
  • Pension scheme - Matched employer contributions up to 5% of basic salary
  • Life assurance - Employer funded cover of 4x basic salary
  • Employee assistance programme - Free support for physical & mental health, financial assistance and more

Immediate interviews available.

Vacancy posted 3 days ago
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