Front Office Manager
Kaizen Lab Inc.
Job Title: Front Office Manager Location: 8927 Lakota Dr. W, West Chester, OH, 45069 Position Type: Full-Time About Us At avid hotels, we champion everyday travel done right. We focus on getting the essentials right every time—delivering a high-energy environment, seamless service, and a sound sleep for our guests. We are seeking a dynamic, guest-focused Front Office Manager to lead our front desk team, manage daily hospitality operations, and champion our commitment to fast, friendly, and reliable service. Key Responsibilities Team Leadership & Development: Hire, train, schedule, and mentor front desk staff to deliver exceptional guest experiences aligned with IHG and avid brand standards. Daily Operations: Oversee all front office functions including check-in/check-out procedures, guest requests, reservation management, and night audit operations. Guest Satisfaction: Resolve guest issues promptly and proactively with a warm, solution-oriented approach; monitor and elevate guest satisfaction scores. Revenue & Inventory Management: Collaborate with the General Manager on rate optimization, inventory control, and room occupancy targets. Financial Accountability: Manage daily front desk cash handling, room charges, end-of-day balance reviews, and guest billing precision. Cross-Department Collaboration: Work closely with housekeeping and maintenance teams to ensure swift room turnarounds and flawless property upkeep. Qualifications & Requirements 2+ years of front desk experience in hospitality, with previous leadership or supervisory experience preferred. Experience with IHG systems (Opera PMS/PMS Cloud) is a major plus. Strong leadership, communication, and interpersonal skills with a passion for guest service. High operational adaptability, detail orientation, and problem-solving abilities. Flexibility to work varied shifts, including weekends, holidays, and evening shifts as operational needs arise. Benefits & Perks Competitive salary based on experience. Paid time off (PTO) and holiday pay. Employee hotel discounts across IHG properties worldwide. Professional development and advancement opportunities. #J-18808-Ljbffr
- ...Front Office ManagerLocation: 8927 Lakota Dr. W, West Chester, OH, 45069 Position Type: Full-TimeAbout Us At avid hotels, we champion everyday... ...guests. We are seeking a dynamic, guest-focused Front Office Manager to lead our front desk team, manage daily hospitality...SuggestedWorldwideShift workNight shiftAfternoon shift
RAINMAKER TEAM LLC
West Chester, Butler County, OH2 days ago - ...Front Office ManagerEmbassy Suites Blue Ash is seeking an experienced and guest-focused Front Office Manager to lead our front desk operations. As the face of the hotel, our front office team sets the tone for every stay, from arrival through our complimentary evening...SuggestedAfternoon shift
Rolling Hills Hospitality
Cincinnati, OH5 days ago - ...Hampton Inn & Suites in Cincinnati is seeking a Front Office Manager to lead our front desk team and ensure guests enjoy an exceptional stay. You will mentor staff, partner with leadership, and drive service excellence. This full-time role offers competitive pay, benefits...SuggestedFull timeFlexible hours
Rolling Hills Hospitality
Cincinnati, OH2 days ago - ...Front Office ManagerPyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels...SuggestedDaily paidWork at officeFlexible hoursNight shift
Pyramid Global Hospitality
Cincinnati, OH5 days ago - ...Pyramid Global Hospitality is seeking a Front Office Manager for The Phelps at the heart of Cincinnati to lead a talented team and deliver exceptional guest service. You will guide front desk operations, supervise daily tasks, and drive guest satisfaction across a busy...SuggestedFlexible hoursNight shift
BENCHMARK
Cincinnati, OH3 days ago $45k
...At Embassy Suites Blue Ash, we're searching for an attentive and inspiring Front Office Manager who will lead our front desk team to deliver exceptional guest experiences. You'll have the opportunity to shape the first impression for each guest, ensuring every moment...Afternoon shiftRolling Hills Hospitality
Blue Ash, OH2 days ago$17 - $19 per hour
...We’re looking for an enthusiastic hotel front desk leader with two years of prior experience to ensure every guest at our hotel has an exceptional stay with us. You will lead operations at the front desk, act as the first point of contact for guests, and cultivate staff...Full timeFlexible hoursHampton Inn & Suites Cincinnati/Kenwood
Cincinnati, OH5 days ago$17 - $19 per hour
...Job Description Job Description Join us at Hampton Inn & Suites, where your leadership as a Front Office Manager isn't just a role—it's a chance to make a meaningful impact within our vibrant hospitality team. You'll lead our front desk operations, ensuring each guest...Hourly payFull timeWork at officeFlexible hoursNight shiftWeekend workHampton Inn & Suites Cincinnati/Kenwood
Cincinnati, OH27 days ago$45k - $50k
...Job Description Job Description At Embassy Suites Blue Ash, we're excited to welcome a Front Office Manager who is passionate about hospitality and ready to lead our front desk team to new heights. You’ll have the unique opportunity to shape first impressions and...Afternoon shiftEmbassy Suites Blue Ash
Cincinnati, OH11 days ago$17 - $19 per hour
Join us at Hampton Inn & Suites, where your leadership as a Front Office Manager isn't just a role—it's a chance to make a meaningful impact within our vibrant hospitality team. You'll lead our front desk operations, ensuring each guest enjoys an exceptional stay, while...Hourly payFull timeFlexible hours$16.75 per hour
...Front Desk Coordinator Now hiring for a Front Desk Coordinator Location: Blue Ash, OH... ...3:00 PM 3:00 PM – 12:00 AM Be the First Office Hello Looking for Front Desk Coordinator... ...company safety, security, GMP, and visitor management procedures. Strong verbal and written communication...Hourly payWeekly payTemporary workFor contractorsWork at officeLocal areaImmediate startShift workStaffmark
Cincinnati, OH1 day ago- ...external to the accounts and districts Works closely with on-site management team to reach operational goals Participates on monthly... ...to multi-task essential Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel...Work at officeLocal areaFlexible hours
Compass Group USA
Cincinnati, OH2 days ago $18 - $20 per hour
...holidays will be required. Previous service leadership experience is desired. Basic Microsoft Office skills required (Excel and Outlook). ServSafe® Manager food safety certification or obtain within 90 days of hire. Food Handlers permit as required by...Hourly payFull timeTemporary workWork at officeLocal areaMonday to FridayResort Lifestyle Communities
Loveland, Hamilton County, OH5 days ago$18 per hour
...side wok and closing the dining rooms. Responsible to train all Front of the House employees Responsible for ensuring that patrons... ...Resolves customer complaints, monitor service times and manage table availability Assists behind the scenes to make sure food...Full timeShift workWeekend workCommunity First Solutions
Hamilton, OH1 day ago- ...Mentorship, cross-training, development plans, management training, and more-over 200 internal... ...management team with supervising the front desk / guest service positions of the hotel... ...to handle money, make change and utilize office machines in normal day-to-day activities....Live inWork at officeImmediate startFlexible hoursNight shift
Drury Hotels
Cincinnati, OH1 day ago $17.75 per hour
...families through active involvement in daily front desk and lodge operations. This... ...Responsibilities Supervises daily front office operations to ensure successful execution... ...and Lodge leadership in performance management of the department and its Pack Members...Full timePart timeFor contractorsFor subcontractorWork at officeImmediate startFlexible hoursNight shiftGreat Wolf Lodge
Mason, OH1 day ago$15 per hour
...results by communicating job expectations, coaching and developing internal talent. Accomplishes financial goals by forecasting, managing budget expectations and labor hours. Focus on guest service standards and training. Maintaining positive community...Local areaNight shiftWeekend workAltitude Trampoline Park
Cincinnati, OH1 day ago- ...clinic. Under the supervision of the Clinic Manager, you will greet clients and visitors with... ...outpatient setting, much like a doctor’s office. Remains friendly, helpful, and... ...customer service is required 1+ years of front desk experience, preferably at hospital front...Full timeTemporary workWork at officeMonday to FridayFlexible hoursShift workNight shift
- ...Heartland Dental's Dental Care of Fairfield office is seeking a Dental Office Assistant to greet patients, manage the front desk, answer phones, schedule appointments, process insurance claims, and support the team with daily tasks. You will join a small, collaborative...Daily paidWork at office
Heartland Dental
Hamilton, OH5 days ago - ...seamless guest experiences and motivating front desk teams? Do you bring energy,... ...mile for guests, join us as our next Front Office Supervisor and make every stay unforgettable... ...You’ll Love This Job Lead & Inspire – Manage and mentor a front desk team, helping each...Work at officeLocal areaFlexible hoursShift workRotating shiftAfternoon shift
Courtyard by Marriott
Mason, OH3 days ago $50k - $55k
...Locations Showing 1 location Description Position: Guest Service Manager Starting Salary Range: $50,000 - $55,000/year or more based on... ...communication skills? We’re seeking a Guest Service Manager to oversee our front desk operations and ensure the highest level of service for our...Full timeTemporary workFlexible hoursAfternoon shift$500 per month
...to apply for the Assistant Guest Service Manager role at The Fresh Market 5 days ago Be among... ...guest flow and service provided at the front-end of the store, where the guest has the... .... Responsible for front-end and cash office procedures and controls, including management...Hourly payFull timeWork at officeFlexible hoursAfternoon shiftThe Fresh Market
Cincinnati, OH2 days ago- ...Part-Time Reservation Manager U-Haul is looking for someone who enjoys being part of a team, provides outstanding customer service... ...: High school diploma or equivalent Working knowledge of office equipment such as multiline phones, phone etiquette, Word and email...Part timeWork at officeLocal area
- ...Description Job Description Restaurant Manager Casual Theme Restaurant We are... ...services, we get you and your resume in front of the hospitality industry's leading decision... ...national network consists of 80 regional offices driven to meet the needs of the...Casual workLocal area
Gecko Hospitality
Cincinnati, OH27 days ago $18 per hour
...Job Description Job Description The hotel front desk supervisor oversees daily front office operations, manages guest services, and leads the reception team to ensure high standards of guest satisfaction. Compensation: $18 Hourly Responsibilities: Staff...Hourly payShift workNight shiftHilton Cincinnati Netherland Plaza
Cincinnati, OH4 days ago$18.1 per hour
About The Role In this role, you will be the expert in point of sale and customer services, providing direction and working alongside associates to deliver excellent customer service. You will teach, coach, develop and supervise associates while completing all service ...Full timeFlexible hoursNight shiftKohl's
West Chester, Butler County, OH3 days ago- ...level of service possible. Responsibilities include: Management of employees including; hiring, termination, evaluations, promotion... ...backup support to team when team members are out of the office Requirements include: ~ Undergraduate degree in a relevant...Work at officeMonday to FridayShift work
Formica
Sharonville, OH5 days ago - ...Floor & Decor supervisor responsible for managing a dynamic team of customer service associates... ...relating to cashiering, returns, cash office functions, inventory management, e-... ...Connected Customer Specialists related to the front end and inventory accuracy in the store...Work at officeLocal areaMonday to FridayFlexible hours
Floor & Decor Holdings
West Chester, Butler County, OH1 day ago - ...Patient Service/Front Desk Coordinator Hamilton, OH Job Type: Full Time Associate... ...experiences through the coordination and management of our front desk during check in/out. No... ...for our patients. This role reports to the Office General Manager. Some weekend and evening...Full timeWork at officeFlexible hoursWeekend workAfternoon shift
$40k - $43k
...leadership opportunity and have previous experience as a front desk agent? We’re hiring a hotel front desk manager to lead our already fantastic team. You’ll be... ...for managing the reception area, supervising front office staff, enforcing hotel policies, and ensuring guest...Weekend workHyatt Place Sharonville Convention Center
Cincinnati, OH16 days ago
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