Remote Services Lead - Elevate Member Experience

APGFCU

APGFCU in Edgewood, Maryland, is seeking a Call Center Supervisor to manage operations and foster exceptional member service. The ideal candidate will oversee staff, provide training, and ensure quality interactions through multiple communication channels. Applicants should have over five years of experience in financial services with strong leadership skills. A flexible schedule including evenings and Saturdays is required, along with a comprehensive understanding of call center dynamics and member relationship management. J-18808-Ljbffr

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Vacancy posted 2 days ago

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