Staff Engineer, Product Software

Who are we?

Equinix is the world's digital infrastructure company, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.

A place where tech thinkers and future builders turn bold ideas into breakthrough experiences, we welcome your unique perspective. Help us challenge assumptions, uncover bias, and remove barriers-because progress starts with fresh ideas. You'll find belonging, purpose, and a team that welcomes you-because when you feel valued, you're empowered to do your best work.

Job Summary

This role sits within the Infrastructure Product Services organization, which is responsible for building, operating, and evolving the core platforms and services that power our infrastructure offerings. The team works at the intersection of product strategy and engineering execution, ensuring that foundational capabilities are reliable, scalable, and aligned with business needs.

We are looking for a skilled Software Engineer to design, build, and maintain scalable systems and APIs that power our platform and analyze business requirements to determine the feasibility of design within time and cost constraints. The right candidate will be a well-rounded engineer who has knowledge of systems engineering, development/automation, and hardware/infrastructure management. You will play a critical role in bridging high-level application logic with low-level systems execution, driving the evolution of our core APIs using Ruby on Rails and Go.

Responsibilities

• Design, build, and operate scalable backend systems, services, and APIs
• Translate complex business requirements into practical, performant, and maintainable system designs
• Work closely with our team and collaborate with cross functional teams to introduce and enhance our product capabilities for customers
• Provide technical leadership for the team of highly passionate engineers to evolve our products features
• Collaborate with others to develop software for our large-scale cloud services, driving simplicity, high-reliability, ease of maintenance and operation
• Lead by example through direct contribution, and provide direction in establishing development and operational standard methodologies
• Actively participate in continuous improvement of process and systems that support our software development lifecycle (SDLC), values and culture
• Troubleshoot and resolve complex, distributed system issues with minimal oversight
• Champion API designs first principles and governance standards across the stack, ensuring all REST and gRPC interfaces are secure, uniform, well-documented, and built with a developer-first experience in mind.
• Participate in an on-call rotation for the product you are working on and own incident response for services, including triage, mitigation, and root cause analysis.

Qualifications

• Bachelor's degree or equivalent with 5+ years of experience in Computer Science, Software Engineering, or a related field of education
• Hands-on experience with server hardware (Dell, HPE, Supermicro), firmware, and components and out-of-band management techniques and technologies (BMC, iDRAC, iLO, Redfish)
• Understanding of operating systems (Linux, Windows, VMware) and networking (TCP/IP, DHCP, DNS, PXE, TFTP)
• Experience with distributed systems at scale
• Experience developing distributed, scalable, and highly available services with clean APIs using gRPC or
• Deep analytical and problem-solving skills with a sense of curiosity
• Experience in a modern coding language like Go, Ruby/Ruby on Rails, or Python, and willingness to become proficient in other languages as the needs arise
• Experience in creating fast feedback loops with CI/CD and testing automation
• Hands-on experience with Kubernetes, Docker and other container services
• Experience with Agile software development practices including Scrum, JIRA, Peer Review, Git and CI/CD
• Excellent interpersonal and communication skills, including the ability to document solutions and create architectural diagrams
• Ability to think strategically and execute with a sense of urgency, delivering services to meet customer demands on a timely basis
• Experience contributing to Open Source and interacting with Open Source communities is a plus
• Familiarity in leveraging AI-powered developer tools to accelerate development workflows

The targeted pay range for this position in the following location is / locations are:

United States - Dallas Infomart Office DAI : 118,000 - 176,000 USD / Annual

United States - Tampa Office TAO : 118,000 - 176,000 USD / Annual

United States - New York City Office NYO1 : 130,000 - 194,000 USD / Annual

Canada - Toronto Office TRO : 88,000 - 132,000 CAD / Annual

Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location. The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.

The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.

Equinix Benefits

As an employee, you become important to Equinix's success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we're providing you with the best package possible. So, wherever you are in your career and life, you'll be able to enhance your experience and bring your whole self to work.

Employee Assistance Program : An Employee Assistance program is available to all employees.

US Benefits: - Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members. - Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future. - Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to change and may be subject to specific plan or program terms.
Canada Core Benefits: - Insurance: You may enroll in healthcare coverage that is designed to complement the provincial healthcare system, along with life, disability and optional benefit plans that are designed for you and your eligible family members. - Retirement: You may also enroll in Equinix-sponsored retirement or savings plans: Defined Contribution Pension Plan (DCPP), Group Retirement Savings Plan (RRSP) and Tax-Free Savings Plan (TSFA). - Vacation and Paid Holidays: Equinix offers both vacation and personal time, along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to specific plan or program terms, and to change at Equinix discretion.

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

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This posting is a new position within our organization.