Operations Coordinator

Job Description

Job Description

Import

Essential Duties and Responsibilities:

• Receive, review, and process export documentation for accounts.
• Must have a better than average understanding of the Import Regulations or other government agency regulations that govern exports.
• Must have a better than average understanding of TSA regulations.
• Ensure documentation is accurately processed, distributed, and released to carrier, customers and agents in a timely manner.
• Obtain and create quotes for shipments and source best method of transportation.
• Communicate with overseas agents to ensure proper pre-alerts and documentation.
• Continue to explore different options to reduce cost and increase revenues.
• Track and trace shipment and provide updates to clients and sales.
• Handle inventories of freight on hand, report discrepancies
• Create orders of outbound freight based on inventory availability
• Uphold a strong and professional relationship with airlines, transportation agencies and sales.
• Demonstrate an emphasis on customer satisfaction per company policy.
• Maintain shipment files and ensure billing is completed within a timely fashion.
• Assist as backup for alternate accounts.
• Perform other duties as assigned.
• Must be able to perform essential job functions with or without reasonable accommodations

Preferred Qualifications:

• High School Diploma or GED required.
• 1 years’ experience with freight forwarder preferred
• Knowledge on incoterms
• Demonstrates excellent written and verbal communication skills, along with math skills for dimension conversions
• Intermediate to Advanced PC skills - MS Office
• Highly organized
• Professional and courteous demeanor
• Displays a flexible and open-minded willingness to adapt to new environments and be a team player
• Availability to work weekends and holidays
• Basic Spanish knowledge preferred