Automotive Service Writer

Automotive Service WriterAutomotive Service Writer/Advisor - $16.00-$19.00/hr. plus bonusesFull Time and Part TimeBenefits Include:Health Insurance (Dental, Vision, Medical)Paid vacation and holidaysMatching 401(k)Paid on-the-job trainingLeadership development and coachingCompany provided uniformsTuition reimbursement including technical certificationsSafety shoes offered through the companyNo late eveningsRequired Qualifications:Automotive experience (two years or more preferred)Reliable transportation to and from workCommunicate directly with customers and relay vehicle issues to the MechanicSuggest maintenance and repair services to the customer based upon vehicle's diagnosisHave effective interpersonal, oral, and communication skillsBilingual applicants preferredAs a Service Advisor, you will:Establish and maintain good working relationships with customers to encourage repeat and referral businessGreet customers and provide excellent customer serviceCreate repair orders and communicate with technicians to ensure timely completion of repairsExplain repair estimates and obtain customer approval before proceeding with repairsKeep customers informed about the status of their vehicles throughout the repair processReconcile daily and weekly paperwork for finance recordsMaintain high-quality service repairs and minimize comebacksFamiliarity with auto estimating software R.O. Writer is preferredA Mission with a Company – Join Us!PM Lube, LLC is a franchisee of Valvoline Instant Oil Change (VIOC). Our mission is "Changing Lives Through Stewardship," and that starts with our great people.PM Lube, Inc. and its affiliates are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against based upon disability.We participate in the E-Verify program.