Assistant General Manager

Description:
We are still family-owned and operated and everyone who works at Whataburger is considered a "Family Member." We hire people we believe in, we train them for success and we help them build careers that last. Find your place. For jobs within our restaurants, including everything from entry-level Team Member positions to General Manager, visit Restaurant Opportunities.

Assistant Restaurant Manager
Restaurant Manager - NCG Enterprises


As the Restaurant Manager, our commitment to delivering the ultimate customer experience starts with you. You'll engage and empower every Team Member & Team Leader to achieve operational excellence each and every day. From fresh cooking with the best ingredients to making sure every customer enjoys a comfortable, clean, restaurant - everything we do starts with you.


WHAT'S IN IT FOR YOU:
• Competitive Salary
• 401K Savings Plans
• Time Off Benefits
• Medical, Dental and Vision Benefits*
• Incentive (based on eligibility) & Quarterly Bonus Program
• Scholarship Program
• Discounted Meals
• Wireless Service Discounts
• Computer & Software Discounts
• Fitness / Gym Discounts
• Flexible Schedules
• Comprehensive Management Training Program (Whataburger University)
• Opportunities for Career Development and Growth
• Leadership and Development Program
• Whatagames (Ask us about this!)
• And more!

As Whataburger - NCG Enterprises grows, you can grow too. We're committed to developing the next generation of leaders for the restaurant industry. Leaders who will do things differently. Leaders who will drive the Whataburger Way.


QUALIFICATIONS:
• Must be at least 18 years of age
• High school diploma, GED or equivalent work experience;
• 1+ years of restaurant leadership experience preferred
• Driving is essential for this position so a valid driver's license with liability insurance, a good driving record and a satisfactory background check is required
• Strong communication and negotiation skills along with the ability to motivate a team
• Demonstrated ability to work in a team environment with strong leadership skills
• Knowledge of back-of-house systems, point-of-sale systems, restaurant operating systems, budgetary concepts and procedures, performance review process and more
• Food Handlers Certification
• Food Safety Certification (requirement may vary based on city, county or state)

Whataburger is more than a burger chain. It's a place that feels like home to more than 43,000 Family Members and millions of customers. We take PRIDE in our work. We CARE for each other. And absolutely LOVE serving our customers.


Whataburger is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, national origin, genetic information, disability, veteran status, age, or other condition or status protected by law. Whataburger participates in the federal E-Verify Program. For more information go to E-Verify is a registered trademark of the U.S. Department of Homeland Security.

Responsibilities:

Ensure company policy and Brand Equity Standards are followed.
Optimize profits by controlling food, beverage and labor costs.
Hiring, training and developing new hourly team members.
Increasing sales by ensuring guest satisfaction and prompt problem resolution.
Maintain an overall management style in accordance with our established best practices.
Provide leadership and direction to all team members to ensure efficient operation.
Ensure food quality and availability.
Prepare and present hourly team member reviews.
Oversee and supervise all beverage purchasing.
Complete all tasks assigned by General Manager on time.
Qualifications:

2-4 years related experience
Has strong knowledge of commonly-used concepts, practices, and procedures in a restaurant.
Relies on experience and judgment to plan and accomplish goals.
Must have ability to accurately handle money, make change, process credit card transactions and have strong menu knowledge
Performs a variety of tasks. A certain degree of creativity and latitude is required
Must be 21 years of age, with a minimum of 2 years full service restaurant
Passion for the business and compassion for people
Outstanding leadership and communication skills.
Ability to recruit, develop and motivate team members.
Flexibility.
Must be able to create fun in a fast-paced and stressful environment.
Must be able to lift approximately 50 lbs.
Typically works under general supervision and reports to a GM.