Automotive Service Advisor

Join Our Team

At Midas / Speedee Walnut Creek, we are a leader in selling and repairing Brakes, Maintenance, Oil Change, Tires and more. Benefits offered include Paid holidays, 401k, Sick Leave, and Employee discounts. We are a destination for Tires, Brakes, Oil Change and all the maintenance and repair.

Job Description: Help promote the Midas name and services, analyze vehicle service needs, effectively communicate those needs to the customer; and ensure that quality services are performed on the vehicle in a timely yet thorough manner. They also ensure the shop maintains a high professional image. Specific Responsibilities include: - Meet and greet Customers. - Write estimates, and suggest services to the customer. - Superior ability to positively relate and communicate with customers, including outstanding telephone skills. - Some Mathematical skills are necessary for creation of estimates and billing. - Ability to make fair and honest recommendations to customers of needed repairs and potential problem areas. Additional responsibilities include: - You will check vehicle maintenance records; examining service schedules. - Write estimates for parts and labor, review suggested services with customers. - Sell Maintenance, Brakes, Tires, Alignments and more. We are a full service shop. - Build a great rapport and relationship with customers so they continually return for their service needs. - Oversee work done by tech by reviewing inspection forms and tech notes for suggested services.

Automotive Service Writer Advisor Skills and Qualifications: Estimating, Product Knowledge, Customer Service, Problem Solving. All Candidates: - High School Diploma or equivalent (preferred) - Must have Clean and Valid driver's license in good standing Candidates must have good communication skills and can work well with others and must be Punctual and reliable, Self-Motivated, Focused on Quality, willing and able to work hard and efficiently. Job Type: Full-time Experience: Service writing: 2 years (Preferred) License: CA driver license (Preferred)

Equal Opportunity Employer and Drug Free Workplace Paid Training: Yes Management: Store Manager, Assistant Manager Job Type: Full-time Pay: $35,000.00 - $60,000.00 per year Benefits: 401(k), 401(k) matching, Employee discount, Paid time off Schedule: 8 hour shift Experience: automotive: 1 year (Preferred) Sales: 1 year (Preferred) auto, automotive mechanic, mechanics, tech, technician, journeyman, jobber, R&R, master, experienced, service writer, service advisor Compensation: $35,000.00 - $60,000.00 per year