Supervisor, Operations - Favorite Daughter, Madison Ave NYC

Operations Supervisor

The engine behind a store that runs beautifully.

Favorite Daughter is the casually cool collection of wardrobe must-haves from sisters Sara and Erin Foster the pieces people reach for again and again. Behind every perfectly stocked floor and every "yes, we have your size!" is a smooth-running operation. We're looking for an Operations Supervisor to own that operation leading the stock team, keeping the back of house humming, and making sure the sales floor always has what it needs to shine.

Specific Responsibilities Would Include

Why You'll Love It Here

You're the backbone of the store. You'll lead the stock team, set the standard for how shipments flow and how the stockroom runs, and be the person management counts on to keep operations tight. It's hands-on and fast-paced, but it's also a real leadership role you'll coach a team, own processes, and see the direct impact of your work every single day.

A Day in Your World

Own the flow of merchandise overseeing shipment receiving, unpacking, processing, and product placement

Keep the stockroom, storage, and shipping/receiving areas organized, efficient, and audit-ready

Manage inventory accuracy through counts, transfers, and RTVs, flagging discrepancies early

Partner with store leadership to make sure the sales floor is always stocked and set to brand standards

Back up the sales team by getting them product quickly and efficiently during peak times

Support opening and closing operations, including receiving logistics and back-of-house readiness

Uphold Loss Prevention and safety standards across all stockroom and operational processes

Greet and engage customers when on the sales floor, and model professionalism for the team

Our Best Fit Candidate Would Have

You Might Be Our Favorite If You Have

3+ years of stock, operations, or retail experience, with some supervisory or team-lead experience

Proven ability to lead, coach, and motivate a team

Strong communication, presentation, and organizational skills

Excellent time management you keep multiple priorities moving at once

Comfort with inventory systems, POS, and the basics of Microsoft Office

Availability to work a full retail schedule, including nights, weekends, and holidays, plus early receiving shifts

The strength to lift and carry 50+ pounds

$21.00 - $23.00 per hour

An employee discount you'll actually use, and a real path to grow with us

A team that feels like family