Leasing Agent

Leasing Agent (Hillsboro) Location: 12425 NW Barnes Rd. Portland OR 97229 Company: Carla Properties, Ltd. Pay: $23.00 - $26.00/hr DOE Schedule: Full-Time, Sunday through Thursday (Fri/Sat off), Weekdays 9am-6pm (1-hour lunch), Weekends 9am-5pm (30-minute lunch) Why Carla Properties? Carla Properties, Ltd. is a locally-owned leader in multifamily property management, with over 2,100 units in the Portland Metro area and a 55+ year legacy. We offer a supportive, growth-oriented environment, promote from within, and provide robust training and benefits. Our team is passionate about delivering quality housing and exceptional service to our residents. What You\'ll Do As a Leasing Agent , you\'ll be the face of Carla Properties at the communities, providing coverage and extra support where needed. Your day will be dynamic-greeting visitors, guiding prospects, supporting leasing activities, and ensuring our properties shine. You\'ll collaborate closely with Resident Managers and help maintain high occupancy and resident satisfaction. Key Responsibilities Welcome and inform prospective residents about our communities Guide prospects through applications, rental agreements, and move-in processes Accurately enter data and generate reports using Yardi Voyager & Tenant Tech Resolve resident issues with professionalism and care Oversee office workflow, process move-in/move-out paperwork, and manage rent collection Conduct property inspections and coordinate maintenance as needed Support and motivate onsite staff, assist with hiring and training as requested Ensure compliance with Fair Housing Laws and Carla Properties' policies Maintain property appearance and safety standards What We\'re Looking For 3+ years of leasing experience (preferred) Excellent customer service and sales skills Proficiency with computers, MS Office, and ideally Yardi/Tenant Tech Stellar attention to detail and organizational skills Ability to work weekends and a flexible, roving schedule Professional, dependable, and confident communicator Ability to lift 25 lbs, climb stairs, and perform office/onsite duties Benefits Employer-paid medical insurance (employee) Optional dental insurance Paid holidays, sick & vacation time 401k with employer match (up to 4%) and immediate vesting Employer-paid short-term & long-term disability, group life & AD&D insurance Employee discounts for apartment homes and storage garages Position Summary As a Leasing Agent , you will provide coverage and support to our West Side apartment communities. You\'ll be the welcoming face for visitors, guide prospects through the leasing process, and ensure our properties are well-maintained and our residents are satisfied. You\'ll work closely with Resident Managers and play a key role in maintaining high occupancy and resident satisfaction. Key Responsibilities Customer Service & Leasing Greet visitors and provide information about the community Guide prospects through applications, rental agreements, and move-in processes Explain rental policies and answer questions about the property and area Collect rent and other payments, deliver keys, and handle move-ins/outs Resolve resident issues professionally and coordinate with maintenance Administrative Maintain office operations and perform data entry Complete weekly, monthly, quarterly, and annual reports Process move-in/move-out paperwork and post notices Property Appearance & Maintenance Conduct property inspections and ensure apartments are "rent ready" Oversee the appearance of all property amenities and common areas Resident Relations Interact with residents in a professional, friendly manner Ensure compliance with Fair Housing Laws Staffing Support Assist with hiring, training, and supervising staff as needed Support daily workflow and on-call emergency schedules Budget & Safety Follow purchasing guidelines and manage stock control Adhere to safety protocols and perform light physical tasks as required About Carla Properties Carla Properties is a locally-owned business that has been in the property management field for more than 55 years. We manage over 2,100 multi-family housing units located in the greater Portland Metropolitan Area. Carla Properties offers a style of living that brings together exceptional locations with apartment communities designed to meet our residents' every desire. Many of our communities are conveniently located near shopping, banking, transportation, and prominent industries. We take excellent care of our apartment communities, our residents, and our employees. At Carla Properties we have an exceptional team of motivated, customer service focused employees who enjoy helping our residents feel at home in our apartment communities. We hire people who have an outstanding level of people skills, commitment to teamwork, and a desire to grow and advance their careers. Our company values include: promote from within, offer training and guidance, supporting operations. Carla Properties, Ltd. is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Salary: $23 - $26 per hour #J-18808-Ljbffr