QA / QC Manager - Data Center Facilities Operations (NON IT)

QA / QC Manager - Data Center Facilities Operations - Charlotte, NC Our client is an established Electrical Contracting Firm that is a leader in the Data Center / Mission Critical Facilities Market. They build mission-critical facilities for data center facilities nationwide for Enterprise, Colocation and Hyperscale Companies. They provide electrical contractors, journeyman electricians, foremen, designers, electrical commissioning, operations / maintenance, and management expertise for their clients’ critical power needs. This opportunity provides a career‑growth minded role with exciting projects with leading‑edge technology and innovation as well as competitive salaries and benefits. We are looking for an experienced Data Center Colo QA/QC Manager to support a critical facility data center construction project. The QA/QC Manager will be responsible for managing the overall quality of multiple data center construction projects, with a focus on installation and commissioning of key infrastructure systems in accordance with company's policies and procedures. These Data Centers are a 7x24x365 a year operation. Responsibilities include the delivery of quality and consistent services and support as established by the Corporation while satisfying unique site requirements, managing issue resolution and ensuring proper performance reporting of key metrics for the region, establishing goals and objectives for the region based on strategic and business plans of the corporation. The successful candidate will have demonstrated experience in creating and implementing multi‑facility standard based Operations & Maintenance programs. Must have experience analyzing processes, creating process documentation, developing operational procedures and communicating effectively with both business and operations managers. The Subject Matter expert supports the development and implementation of Mission Critical O&M initiatives, based on company’s best practices. Responsibilities Performing periodic site walk‑throughs in order to ensure Company’s procedures and standards are followed. This includes assisting the Project Manager and any other support staff and contracted vendors. Communicating the status of the operation process with senior management. Site acceptance and commissioning of the facility to ensure the site meets the superior and dynamic standards of Company Standards. Assisting in the development of procedures/Method of Procedures (MOPs) for the DC build in addition to approving MOPs for data hall work. Provide coverage for onsite data center manager with both routine and emergency service on a variety of state‑of‑the‑art critical systems such as: medium voltage switchgear, diesel generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, fire detection / suppression; building monitoring systems; etc Supervise the on‑site management the facility manager, facility technicians, sub‑contractors and vendors, ensuring that all work is performed according to established practices and procedures. Manage at a high level – the client relationship and act as escalation point of contact for the company for each site. Manage the establishment of performance benchmarks, conduct analyses and prepare reports on all aspects of the critical facility operations and maintenance. Work with business leaders to coordinate projects, manage capacity and optimize plant safety, performance, reliability and efficiency. Review MOPs and SOPs for all work on critical data center facility equipment. Ensure that a constant state of readiness in support of the mission goal of 99.999% uptime. Conduct critical facilities Operations and Maintenance (O&M) program analysis and reporting. Design Critical Environment Programs for both internal and external clients. Coordinate with Design/Construction Team. Provide consulting services on existing critical environment O&M programs. Assess, recommend and implement industry best practices into new and existing Critical Environment Programs. Provide feedback to senior management for the continuous improvement of the Critical Environments program. Develop process documentation and training materials. Qualifications 5‑7+ years of data center facility construction and commissioning experience 3‑5 years of Quality Assurance / Quality Controls 5+ years leadership experience in data center facilities. Solid Understanding of Critical Electrical and Mechanical / HVAC equipment in a data center environment Bachelor’s Degree in Electrical Engineering / Mechanical Engineering a plus Superior analytical, planning and problem resolution skills Highly organized with proved project management abilities Requires excellent verbal, written communication skills & customer relation skills Ability to successfully work independently; Self Starter and should prioritize well Proactive, resourceful, delegator and a multitasker Exceptional organizational skills with an attention to detail Travel Role as Needed - Most Projects will be in Charlotte Area, however first 8 months will be out of Augusta, GA MS Office Suite (Excel, Word, Outlook, PowerPoint, Teams) Previous experience in the Military / Military veterans in all branches that have experience with Electrical / Mechanical is a huge plus (Navy nukes- EMN, ETN, MMNs, Seabees, Army - Power Generation, Air Force – Power Production, Generator Techs, Maritime, Coast Guard, etc.) Company offers competitive salaries and benefits package including medical insurance, a 401(k) plan. 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