Café Manager - Upper East Side (New Café Opening)

Job Description

Job Description

Tatte began in 2007 in a home kitchen with a passion for baking and the belief that well-crafted food has the power to bring people together. That spirit continues to guide us today.

We are a design-forward bakery and café bringing together handcrafted food, exceptional coffee, warm hospitality, and beautiful spaces designed for gathering, connection, and everyday ritual.

At our core, we are craftspeople. Chefs, bakers, baristas, and café teams united by a shared passion for excellence. We believe even the smallest details matter, because every dish, every cup of coffee, and every interaction is an opportunity to brighten someone's day.

WHY TATTE

We're looking for people who believe hospitality matters and share our mission: To Inspire, Care for, and Nurture Life. Every day.

At Tatte, we believe craft is more than a skill. It's a way of caring. It's found in the details: a warm welcome, a thoughtfully prepared meal, a well-supported team, and an exceptional guest experience. We believe these small acts, repeated every day, have the power to make life a little richer and more meaningful.

You'll join a team that takes pride in its work, supports one another, and is committed to learning and growth. We hold ourselves to high standards while creating an environment where people can develop their talents, build meaningful careers, and make an impact.

As we continue to grow, so do the opportunities for our team. Whether you're exploring a new path or taking the next step in your career, you'll help create moments of inspiration, comfort, and connection for our guests each day.

Because while we serve exceptional food, coffee, and pastries, we hope to create something more enduring: places where people feel welcomed, cared for, and inspired to return again and again.

THE ROLE

A Café Manager supports Tatte's mission to Inspire, Care for, and Nurture Life. Every day. Café Managers are key members of the café leadership team, responsible for delivering exceptional guest experiences while supporting the development of team members and executing café operations to Tatte standards.

Café Managers are typically experienced supervisors who are interested in developing their leadership skills and working toward becoming an Assistant General Manager. Successful Café Managers lead by example, inspire their teams through authentic hospitality, and create an environment where both guests and team members can thrive.

KEY RESPONSIBILITIES

• Model authentic, warm hospitality and coach team members to deliver exceptional guest experiences
• Bring Tatte's Brand Purpose, Mission, and Values to life while upholding all company policies
• Support execution of operational standards, food safety, product quality, and service excellence
• Lead shifts by deploying team members, managing operations, and providing real-time coaching and feedback
• Ensure beverage, bakery, and savory products meet recipe and presentation standards
• Navigate guest and team member concerns professionally and effectively
• Support onboarding and ongoing development of new team members through company training programs
• Maintain strong knowledge of products, ingredients, allergens, and food safety practices
• Complete administrative responsibilities including cash management, ordering, time clock verification, and safety audits
• Other duties as assigned

ESSENTIAL FUNCTIONS / WORKING CONDITIONS

• Ability to work a flexible schedule based on business needs, including days, nights, weekends, and holidays
• Ability to work 10+ hour shifts at least four shifts per week
• Ability to stand, sit, squat, and walk for extended periods of time
• Ability to grasp, reach overhead, push, lift, and carry up to 50 pounds
• Consistent and punctual attendance
• Ability to remain calm and lead effectively during high-volume periods

QUALIFICATIONS & EXPERIENCE

Required

• Minimum 6 months of supervisory experience in a restaurant, café, or hospitality environment
• Excellent verbal and written communication skills
• Knowledge of restaurant operations and station setup
• Ability to work collaboratively in a team environment
• Strong attention to detail

Preferred

• Proficiency in Microsoft Office including Word, Excel, and Outlook
• Experience with UKG/UltiPro, Toast POS, CrunchTime, and TeamworX
• ServSafe, Allergen, and ChokeSaver certifications

OUR BENEFITS & PERKS

• Competitive Pay: $31.00–$38.00/hour, depending on experience
• Health, dental, and vision insurance
• 401(k) with company match
• Paid vacation for full-time team members
• Paid sick time
• Flexible schedules with no late nights
• 50% meal discount and 2 free beverages per shift
• Free mental health support
• Free Employee Assistance Program (EAP)
• An inclusive community that offers potential for growth

Learn more about us at tattebakery.com

Join us on our journey to create something special!

Please note that Tatte is an E Verify employer.