Intake Specialist (LPN)

Job Description

Job Description

Intake Specialist (LPN)

In-office preferred | Remote considered 

We are seeking an experienced Licensed Practical Nurse (LPN) to join our team as an Intake Specialist. This role is critical to ensure timely, accurate admissions and strong communication between referral sources, patients, and clinical staff. 

Position Summary 

The Intake Specialist (LPN) manages the intake and referral process from initial referral through Start of Care. This position requires strong clinical knowledge, attention to detail, and the ability to coordinate efficiently in a fast-paced home health environment. While local in-office candidates are preferred, remote candidates will be considered based on experience and qualifications. 

Key Responsibilities 

• Receive, review, and clinically screen referrals from hospitals, physicians, facilities, and community partners 
• Verify patient eligibility, insurance coverage, and required documentation 
• Coordinate and schedule Start of Care (SOC) visits with clinical staff 
• Communicate professionally with referral sources, patients, families, and internal team members 
• Accurately enter and maintain patient information in the EMR 
• Track referral status and follow up to ensure timely admissions 
• Ensure compliance with Medicare, Medicaid, and agency intake requirements 
• Collaborate with clinical, billing, and administrative teams to support continuity of care

Required Qualifications 

• Active LPN license (required) 
• Home health experience strongly preferred 
• Intake, admissions, or care coordination experience preferred 
• Knowledge of Medicare, Medicaid, and insurance authorization processes 
• Strong organizational and time-management skills 
• Excellent verbal and written communication skills 
• Ability to manage multiple referrals simultaneously 
• Proficiency with EMR systems and Microsoft Office 

Work Location 

• In-office position preferred (Indianapolis area) 
• Remote options may be considered for highly qualified candidates with relevant home health intake experience 

What We Offer 

• Competitive pay based on experience 
• Supportive, team-oriented work environment 
• Opportunity to grow within a respected home health organization 
• Meaningful work impacting patient care and outcomes 

How to Apply 

Interested candidates should submit their resume for consideration. 

Caregivers, Inc. is an Equal Opportunity Employer.