Receptionist

Job Description

Job Description

We are looking for a welcoming and organized Receptionist to serve as the first point of contact for visitors and callers in Ayer, Massachusetts. This contract opportunity is ideal for someone who enjoys creating a well-organized front-desk experience while supporting both clients and employees throughout the day. The right candidate will combine strong communication skills, sound judgment, and basic computer knowledge to keep daily reception activities running smoothly.

Responsibilities:
• Welcome guests and walk-in clients, provide helpful assistance, and direct them to the appropriate person or department.
• Manage incoming calls through a multi-line phone system, route inquiries accurately, and take clear messages when needed.
• Maintain a well-organized front-desk environment that reflects a courteous and service-oriented workplace.
• Offer day-to-day administrative support to staff and visitors by responding to routine questions and handling general reception needs.
• Monitor lobby activity and ensure visitors are received promptly and assisted efficiently.
• Support overall office operations by completing light clerical tasks and helping maintain organized front-office processes.• Previous experience in a receptionist or front-desk support role.
• Ability to handle inbound calls using a multi-line or switchboard phone system.
• Basic computer proficiency for routine office and communication tasks.
• Detail-oriented approach with strong interpersonal and customer service skills.
• Clear verbal communication and the ability to interact effectively with clients and employees.
• Strong organizational skills and the ability to manage multiple tasks in a busy reception area.