Junior Field Technician (L1) - Data Centers

Job Description

Job Description

Position Summary

The Junior Field Technician (L1) supports data center operations under the direct supervision of an assigned mentor technician. This entry-level role focuses on foundational, non-technical tasks while building the knowledge and skills needed to advance within the organization. The junior technician gains hands-on exposure to data center environments, safety procedures and industry standards through a structured mentorship program.
Fieldwork may include overtime, weekends, holidays and off-hours. Travel may be required based on business needs. Other duties, responsibilities and qualifications may be required or assigned.

Core Responsibilities
Site and Materials Support
•    Manage and organize materials, tools and equipment to support ongoing data center projects and operations.
•    Assist with inventory tracking, receiving deliveries and verifying shipments against work orders.
•    Support short-term project labor as assigned, including cable routing preparation, labeling and general site support.
•    Maintain clean, organized and safe work areas in accordance with company and customer standards.
•    Document daily activities, task completion and any issues or observations for supervisor review.
Security and Supervision
•    Perform site escort duties, ensuring visitors and contractors follow established security and access protocols.
•    Follow all badging, credentialing and access control procedures required by the data center facility.
•    Do not perform capacity-critical or technical tasks unless a mentor technician is present to supervise directly.

What You'll Learn
Through your mentorship, you will build foundational knowledge in the following areas:
•    Basic tools, construction practices and communication network infrastructure.
•    Cable installation quality assurance and quality control practices.
•    Fiber optic cable types, construction methods and manufacturer specifications to prevent cable damage.
•    ISP racks, cabinets, ladder rack, fiber guide systems and termination panels from various manufacturers.
•    Cable testing procedures and test equipment operation.
•    Inside plant safety measures and hazard awareness.
•    Data center security processes, protocols and compliance requirements.

Education and Experience
•    High school diploma or GED required.
•    1+ years of documented experience in a related field such as construction, warehousing, low-voltage wiring, telecommunications, electrical work or facilities maintenance.
•    Basic technical aptitude at the entry level; formal technical certifications are not required.
•    Valid driver's license with a satisfactory driving record.

Key Competencies
•    Attention to Detail: Follows precise instructions, spots discrepancies and keeps documentation and task work accurate.
•    Dependability: Shows up on time, follows through on assigned tasks and speaks up early when issues come up.
•    Safety Awareness: Shows commitment to personal and team safety and follows all safety protocols without exception.
•    Willingness to Learn: Takes on new skills and feedback with a positive attitude; asks questions and builds competence.
•    Communication: Communicates clearly with mentors, team members and site personnel; gives and receives instructions well.
•    Organization: Multitasks, stays organized under pressure and manages materials and tasks with minimal oversight.
•    Teamwork: Works well within a crew, supports team goals and adds to a positive work environment.

Physical Requirements
•    Ability to sit, climb, balance, stoop, kneel, crouch and crawl for extended periods.
•    Ability to lift and carry up to 75 lb (34 kg).
•    Ability to work in all weather conditions, including extreme heat and cold.
•    Ability to work in confined spaces and at various heights as required by the facility.
•    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

Work Environment
•    Work is performed in live, mission-critical data center facilities under strict access, security and change management rules.
•    Must pass a background check and drug screen per company policy, plus any pre-employment and site-access screening required by the customer.
•    Must obtain and keep a facility security badge and follow all site access, escort and security procedures.
•    Must sign and follow confidentiality agreements covering customer facilities, hardware and information.
•    Photography is not allowed on site unless the customer has approved it, and personal devices may be restricted.
•    Must wear the PPE required by the site and the task at all times on the floor.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.