LTL Load Planner/Router

Midwest Refrigerated Services LTL Load Planner

Midwest Refrigerated Services is a full-service 3PL company providing refrigerated logistics services for the food industry. Based in Milwaukee, WI, we operate the largest fresh 48 state LTL consolidation pool with more than 100+ trucks, and offer multiple sites with cooler, and air-conditioned storage, distribution and cross-docking services. We operate refrigerated and non-refrigerated warehouses for storage needs but also Value Added Services such as specialty packing, kitting and fulfillment needs. We work with some of the household names that your family puts on the dinner table every night. It's an important job, one that makes a difference in your community. This is the first step in launching your career with a family-run company that cares about you, your family and your success. We encourage our employees to learn and grow with us, while enjoying the friendly culture and great benefits that come with the MRS experience.

The LTL Load Planner is directly responsible for load planning and routing of less than truckload orders into efficient multi-stop truckloads. This is a highly analytical planning role within operations and is responsible for ensuring we are adhering to customer requests with delivery expectations, working within the required HOS regulations, and meeting the metrics for asset utilization and lane profitability, while exemplifying our Midwest Values.

At Midwest Refrigerated Services, we are driven by our Midwest Values of:

• Modesty
• Integrity
• Dependability
• Work Ethic
• Efficiency
• Safety
• Trust

It is the expectation that all employees exemplify these values.

General Accountabilities include:

• Routing multi-temperature LTL shipments, while working closely with dispatch, drivers & logistics
• Making & tracking delivery appointments
• Order management & carrier selection
• Maintaining order & load status in internal/external TMS systems
• Handling & resolving delivery exceptions/delays and customer inquiries
• Communicating load delays/exceptions to shippers & receivers
• Maintaining customer KPI scorecards
• Analyzing internal load margins
• Provide temperature requirements per trip
• Understand trailer utilization, loading requirements for weight distribution
• Collaborate with team members on driver needs, weekly

Skills Required:

• Positive team player
• Strong customer service & communication skills
• Well organized & detail orientated
• Ability to work in a fast pace, stressful environment
• Decision making & problem-solving skills

Prerequisites:

• Industry experience (2 years preferred)
• Bachelor's degree & refrigerated logistics experience (Preferred)
• Strong computer skills (Microsoft Office Applications)

Benefits and Perks:

MRS benefit offerings include medical, dental, vision, Flex Spending Account, Dependent Care Flex Spending Account available the 1st of the month following 30 days of hire. Additional benefits available 1st of the month following 60 days of hire include Critical Illness, Identity Theft, Accident, Hospital Indemnity, company paid life insurance, company paid short-term disability, company paid long term disability and 401K plan with company match. Our employees also enjoy Paid Time Off (PTO), Holiday Pay (with 2 Floating Holidays), Referral Bonuses, and access to the EAP program. Our benefits provide employees the flexibility to choose the type of coverage that meets their needs.

We encourage Veterans to apply. Each applicant will be required to pass all pre-employment testing. We thank all applicants in advance for their interest; however, only those applicants who are being considered for an interview, or are currently employed by MRS, will be contacted.

Midwest Refrigerated Services, Inc. is an Equal Opportunity Employer and a drug-free workplace.

Monday-Friday, 45 hours per week