Office Assistant 2

Job Opportunity

In this role you will be supporting the Development Center to ensure that the high customer flow is well managed. As the first person to receive customers on site, you will determine needs of contractors, homeowners, and others seeking to apply, follow up on, and receive completed permits. You will also receive payments, handle cash transactions, perform basic clerical duties, and provide the very best in customer service. As a liaison balancing customer needs with available resources, you will be referring customers to the proper resources from our Permit Technicians to Civil Engineers to keep Pierce County growing.

PPW stewards a healthy and vibrant community by collaboratively planning and investing in our people, infrastructure, systems, and policies. PPW's team has more than 800 members that collaborate, innovate and inspire in performing essential services to the community. The department is responsible for the County road and levee systems, sewer systems, airports, ferries, building permits, environmental review, sustainability, community planning, and code enforcement - just to name a few! Learn more about Planning and Public Works here.

Your success will come from using your quick-thinking organizational and prioritization skills, attention to customer needs, commitment to delivering excellent customer service, ability to manage multiple priorities, and a proactive process improvement focused approach. Your ability to adapt to new and complex software systems will further ensure your success.

You will have access to professional development through robust online learning and other training opportunities throughout your career to ensure your success. This position has multiple career growth and promotional opportunities in Pierce County to build on a great career while directly impacting the communities in Pierce County.

Core daily responsibilities include performing receptionist and general office duties; responding to routine inquiries by telephone or person-to-person; fulfilling requests for publications or office supplies; receiving and processing routine to moderately complex forms and applications; performing timekeeping functions; organizing, maintaining and retrieving information and documents from files and records.

Minimum qualifications include one year of general clerical work experience. A resume and cover letter are required for this position.

To be considered for this opportunity please: complete and submit a detailed online Pierce County Employment Application; if you have questions about this opportunity, email the Recruitment Team at View email address on click.appcast.io and include the job number and title; individuals who need accommodation in the application or interview process may contact Human Resources at View phone number on click.appcast.io at least two days prior to the need; applicants must be legally authorized to work in the United States without the need for visa sponsorship.

Our Recruitment Practices: This is a competitive and meritorious selection process. Pierce County applications are reviewed by human hiring staff in accordance with the qualifications listed for the position. Pierce County understands applicants may use AI tools when preparing application materials. We recognize these tools can make the process easier; however, we ask that everything you submit genuinely reflects your own experience, skills, knowledge, and writing style.

During the interview process, you may be asked to demonstrate your skills, including writing and subject knowledge, and to speak to your experience in your own voice. Applicants should be prepared to respond to interview questions without relying on AI-generated responses or reading prepared answers from a screen. Any misrepresentation may result in disqualification or separation.

Applicants whose qualifications most closely align with the County's needs will be eligible for further consideration. Notification of application status typically occurs within two to three weeks after the closing date. Some applicants may receive short notice to participate in additional selection steps, which may include assessments, phone screens, or interviews.

Upon offer, compensation is based on a range of job-related factors, including the requirements of the role, your skills and experience, and internal pay equity.

Pierce County is committed to fostering a Welcoming Workplace where employees are supported, respected, and able to thrive. We believe a strong public workforce is representative of the community it serves and that fair and just access to opportunity strengthens public service.