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Onsite Service Desk Lead — Incident & Coaching

$85k - $95k

RL Canning

A global IT managed services firm in Chicago is seeking 'TWO' Service Desk Process Leads to enhance operational excellence within their IT team. This on-site role entails overseeing daily service desk operations, managing performance metrics, and leading communications during major incidents. Candidates should have at least a bachelor's degree and 5+ years of experience in healthcare technology environments, with proven leadership skills and exceptional communication abilities. A comprehensive benefits package and competitive salary range of $85,000 to $95,000 annually are offered. #J-18808-Ljbffr RL Canning

Vacancy posted 1 day ago
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