Onsite Service Desk Lead — Incident & Coaching
$85k - $95kRL Canning
A global IT managed services firm in Chicago is seeking 'TWO' Service Desk Process Leads to enhance operational excellence within their IT team. This on-site role entails overseeing daily service desk operations, managing performance metrics, and leading communications during major incidents. Candidates should have at least a bachelor's degree and 5+ years of experience in healthcare technology environments, with proven leadership skills and exceptional communication abilities. A comprehensive benefits package and competitive salary range of $85,000 to $95,000 annually are offered. #J-18808-Ljbffr RL Canning
- ...global IT managed services and consultancy firm... ...delivers industry‑leading solutions tailored... ...“TWO” Service Desk Process Leads to join... ...metrics, coaching team members, serving... ...communications during major incidents. The US base... ...willing to work 100% onsite. Manage call...SuggestedFull timeTemporary workWork at officeLocal areaShift workWeekend work
$115k - $140k
...in Chicago, Jet Support Services, Inc. (JSSI) is the... ...platform. JSSI is backed by leading institutional investors... ...and overall Service Desk operations, coordinating... ...is a hands‑on, player‑coach role: beyond leading the... ...Cybersecurity Team in incident response. Coordinate and...SuggestedHourly payFull timeWork at officeRemote work- ...Manager, Customer Insights to work onsite with our client in Chicago.... ...before building anything. Lead end‑to‑end analytical projects... ...Master’s degree. Experience coaching or training client teams on analytics... ...manufacturing, media, and IT service management. Since its founding...SuggestedImmediate startShift work
$135k - $165k
...SUMMARY The IT Service Desk Manager is responsible for leading a geographically distributed service desk team— spanning... ...stack. This is a hands‑on, player‑coach role requiring both strong... ...Infrastructure & Support and as an onsite/hybrid employee, you are expected...SuggestedTemporary workWork at officeFlexible hoursShift work$90k - $110k
...for a Production Support Engineer in Chicago to minimize downtime and optimize production uptime. You will act as the incident commander for outages, lead solution implementations, and drive continuous improvements to support systems. The ideal candidate will have over 5...Suggested$135k - $165k
GCM Grosvenor in Chicago is seeking an IT Service Desk Manager to lead a geographically distributed team across Chicago, New York, and offshore. This role demands strong technical leadership and the ability to support high‑level executives with a focus on service quality...$80k - $100k
Onsite Manager - Workplace Services The Onsite Manager - Workplace Services is responsible... ...Glove Support, Service Desk ITSM Tools, Microsoft Teams... ...escalation point for high‑severity incidents and service disruptions.... ...Team People Management Lead and manage onsite teams...Shift work2 days per week- ...Incorporated is seeking an organized and outgoing Office Manager to assist one of our Aviation clients in Chicago, IL. This position is fully onsite, managing office operations, visitor hospitality, and team engagement activities. The ideal candidate has over 8 years of...Work experience placementWork at office
$94.56k - $160.73k
...understanding of the financial services landscape—including investment... ...and marketing programs. Lead segment marketing efforts for... ...to work at least 4+ days/week onsite in New York, Chicago, or London... ...Adoption Assistance Leadership Coaching & Formal Mentorship Opportunities...Temporary workWork at officeFlexible hours$90k - $130k
...Network is hiring on behalf of a leading Chicago-based law firm, seeking a Manager of Client Services Operations . This firm combines... ...requiring three days per week onsite in downtown Chicago, and two... ...Operations Key Responsibilities Lead, coach, and develop team leaders and...Work at officeRemote work2 days per week3 days per week$50k
...utilizing professional sales and marketing skills to lead a team of sales professionals and effectively coach them to perform sales calls, generate qualified... ...values; Improvement, Safety, Friendliness, Superior Service and Integrity Develop and implement monthly and...Base plus commissionFull time- ...seeking a Desktop Support Analyst for a role that involves 50% help desk and 50% deskside work. The ideal candidate should have... ...financial environment, excellent communication skills, and will work onsite M-F, 8am-5pm. Responsibilities include troubleshooting hardware/...Hourly pay
$150k - $175k
.... You get a personal BetterUp Coach, a development plan, a trained... ...to; leadership skills, client service orientation, strategic consulting... ...) ~7+ years of experience leading enterprise-wide SaaS platform... ...Minimum 20% travel required (client onsite travel) Benefits: At...Work experience placementSummer holidayLive outWork at officeLocal areaRemote workFlexible hours2 days per week$85k - $105k
...agency, we provide a full suite of services across healthcare... ...management while also overseeing and coaching Managers and Associates on the... ...practices. What you’ll do: Lead tactical strategy and planning... ...at a Real Chemistry office or onsite with clients. We are also actively...Work experience placementWork at officeLocal areaRemote work2 days per week$104k - $143k
...are too, let's talk. Position Description The ideal Auth0 Trust Incident Manager is an independent "problem identifier and solver" who... ...engineers and monitor online activity data for multiple Auth0 Services to identify service disruptions Effectively communicate critical...Work at officeLocal areaWorldwideFlexible hours$220k - $250k
A leading technology recruitment firm is seeking an Associate Director of Technology in Chicago. In this pivotal role, you will provide... ..., and exceptional communication skills. The position is 100% onsite with a salary range of $220,000 - $250,000 annually, offering a...- Relationship Manager Onsite IN Office Role during training, then M-Thurs in office year one... ..., and exceptional follow‑through. Client Service & Communication Serve as the primary... ...ensure nothing falls through the cracks Lead weekly meetings with advisors to review open...Work at office
- ...manage project teams, ensure projects meet time and cost targets, and maintain transparent reporting with stakeholders. This role is onsite four days per week in Chicago, with a generous benefits package including PTO, health, dental, vision, and a 401(k) with company...
- ...and ensure delivery on time and within budget. This full-time, onsite role requires proactive management, stakeholder communication,... ...communication skills. This is an excellent opportunity to join a leading healthcare business support organization in Chicago. #J-18808-...Full time
$100k - $120k
...Find us at Position: Director of Customer Service Position reports to the Chief Business... ...of the Director of Customer Service is to lead, develop and provide strategic direction... ...effective communication of vision, active coaching and development while comparing customer...Full timeTemporary workHome officeFlexible hours- ...Description The Director of Customer Service leads a dynamic team of Customer Account Managers and Customer Support Specialists committed... ...understanding of customer accounts to be able to provide coaching and support to the customer service team. Ensure processes are...Temporary workFlexible hours
$25 - $28 per hour
...Club Lounge Supervisor, you will lead the daily operations of our... ...the personalized, anticipatory service that defines The Ritz-Carlton... ...ladies and gentlemen Assist in coaching and counseling of ladies and... ...: Hotel Category: Front Desk & Guest Services Address: 1...Hourly payFull timeWork at officeImmediate startShift work- Location: Onsite Downtown Chicago IL or Cleveland OH We are looking for a Office Operations Manager to lead service delivery for office services, supporting a large national law firm.... ...delivery of office support services Lead, coach, and support Regional Managers and on-...Work at officeLocal area
$106k - $132k
...US and globe. We are a leading supplier of consumer... ...program by providing incident data, leading investigations... ...—to drive service excellence, achieve organizational... ...hands‑on training and coaching. Demonstrated success... ...position is based onsite at our manufacturing facility...Work at officeLocal areaRelocation package- ...ideal candidate has 3-10 years of experience and strong knowledge of Microsoft 365, networking fundamentals, as well as excellent communication skills. The position offers the opportunity to work onsite in a fast-paced, dynamic environment. #J-18808-Ljbffr Addison Group
- A managed services provider is seeking a Desktop Support Technician for a 2-month contract in Chicago. The role requires interacting with... ...clients to resolve technical issues and solving a variety of onsite technical problems related to network infrastructure and desktop...Contract work
- STV, Inc. in Chicago is seeking an organized and outgoing Office Manager/Admin to support an aviation client onsite. The role focuses on office operations, facilities, onboarding, and executive support to PMT Directors. You will manage conference room bookings, badge access...Work at office
$25 - $30 per hour
Maxana is searching for a dependable IT Support Analyst to provide onsite technical support in Chicago. This role requires diagnosing and resolving desktop and IT issues, and maintaining clear communication with users. Candidates must have strong experience with Windows...Full timeContract work- Column Technical Services is seeking a motivated Senior IT Support Specialist to join their IT Shared Services team onsite in Chicago, IL. The ideal candidate will have 4-6 years of experience in IT support, with strong expertise in Windows 10/11 and Microsoft 365. This...
$80k - $90k
...Production Support Engineer to manage production issues efficiently. This role involves troubleshooting technical issues, managing incident lifecycles, and ensuring stakeholder communication. Successful candidates will have SQL skills, experience in incident management,...Remote jobNight shiftAfternoon shift
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