Incoming Quality Assurance Technician

Job Description

Job Description

Company Overview

Southend Pharmacy, a subsidiary of Allia Health Group, is a rapidly growing 503A compounding pharmacy committed to delivering safe, high-quality, patient-centered care. Our pharmacy specializes in sterile and non-sterile compounded medications, clinical excellence, and innovative pharmacy solutions that support providers and patients nationwide. As demand grows, we are expanding our onsite leadership team and seeking a highly skilled Lead Pharmacist to support daily operations, uphold regulatory standards, and elevate our compounding practice.

Job Summary

The Incoming Quality Assurance Technician plays a vital role in safeguarding product quality and patient safety by performing detailed inspections, verifications, and documentation of all incoming raw materials, active pharmaceutical ingredients (APIs), excipients, containers, closures, and supplies used in sterile and nonsterile compounding. This position ensures compliance with USP <797> (sterile preparations), USP <795> (non-sterile), USP <800> (hazardous drugs), state board of pharmacy regulations, and internal standard operating procedures (SOPs) in a 503A compounding pharmacy environment. The technician works closely with the Quality Department, inventory team, and compounding staff to prevent the use of substandard materials.

Key Responsibilities

• Perform incoming inspections of raw materials, APIs, excipients, sterile components (vials, stoppers, syringes), filters, and other supplies upon receipt, verifying quantities, identity, condition, labeling, and integrity against purchase orders and specifications

• Review and approve supplier documentation, including Certificates of Analysis (COAs), Certificates of Conformance (COCs), material safety data sheets (MSDS/SDS), and vendor qualification records to ensure materials meet pharmacopeial standards (USP/NF) and pharmacy requirements

• Conduct visual inspections, dimensional checks, and basic testing on incoming items; quarantine non-conforming materials and initiate deviation reports

• Sample incoming materials per approved sampling plans and coordinate sending samples for third party testing (e.g., identity, potency, endotoxin, sterility) when required.

• Release approved materials into inventory after verification, label and store materials under proper controlled conditions (temperature, humidity, light protection, segregation of hazardous vs. non-hazardous)

• Maintain accurate and complete documentation in electronic systems or logs, including incoming inspection reports, quarantine logs, release records, and traceability documentation in compliance with good documentation practices (GDP)

• Investigate and document discrepancies, damaged shipments, or out of specification results; collaborate on root cause analysis and corrective actions under QA supervision

• Support supplier qualification and auditing activities by collecting and organizing vendor data

• Assist in environmental monitoring of receiving/storage areas and ensure proper segregation of incoming vs. released materials to prevent mix ups or contamination

• Participate in internal audits, regulatory inspections, and continuous improvement initiatives related to incoming quality processes

• Follow strict gowning, hygiene, and safety protocols when handling materials, including hazardous drugs per USP <800>

Qualifications

Required

• Education:

  • High school diploma or GED required; Associate’s degree or certification in pharmacy, quality assurance, laboratory science, or related field preferred

• Licensure:

  • Pharmacy Technician registration/licensure with the Texas State Board of Pharmacy (or eligibility to obtain) required

• Experience:

  • Minimum 1–2 years of experience in a pharmacy, pharmaceutical, or compounding setting; experience in incoming quality control/inspection in a 503A/503B compounding pharmacy

• Skills:

  • Strong attention to detail and organizational skills for accurate documentation and record keeping

  • Basic understanding of pharmaceutical quality principles, GDP, and deviation management

  • Proficiency with Microsoft Office (Excel, Word) or similar, pharmacy/inventory management software

  • Good communication skills to report issues clearly to pharmacists and/or supervisors

  • Ability to read and interpret COAs, specifications, and SOPs

  • Knowledge of safe handling of hazardous drugs and controlled substances preferred

Benefits

• Full benefits package including medical, vision, dental, 401(k) with company match, PTO, Flex days, holidays, and more!

Southend Pharmacy does not provide employment visa sponsorship now or in the future. Applicants must be legally authorized to work in the United States without the need for current or future sponsorship.

Equal Opportunity Employer Statement
Southend Pharmacy is proud to be an Equal Opportunity Employer where we are committed to fostering a diverse and inclusive workplace. We are committed to cultivating a culture where all team members feel valued & respected. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetic information, disability, age, veteran status, or any other characteristics protected by applicable law.