Senior UX Business Analyst
3B Staffing LLC
Job Title: Senior UX Business Analyst
Duration: 4+ months contract
Hours per Week: 37.5 hours per week
Location: hybrid onsite 2 days per week at 135 Santilli Highway, Everett, MA 02149
Candidate must be able to provide proof of residency within New England states: MA, RI, CT, NH. Preference will be given to candidates with direct wireframing experience within higher education. Duties and Responsibilities:
Business Analysis:
Duration: 4+ months contract
Hours per Week: 37.5 hours per week
Location: hybrid onsite 2 days per week at 135 Santilli Highway, Everett, MA 02149
Candidate must be able to provide proof of residency within New England states: MA, RI, CT, NH. Preference will be given to candidates with direct wireframing experience within higher education. Duties and Responsibilities:
Business Analysis:
- Collaborate with product owners and other business stakeholders to elicit, analyze, and document business requirements.
- Conduct interviews, workshops, and meetings to gather and validate requirements.
- Translate business needs into functional specifications and user stories.
- Create and maintain documentation such as process flows, use cases, and business rules in Confluence and SharePoint.
- Assist in the development of wireframes and prototypes.
- Log and manage tasks, user stories, and defects in Jira.
- Work closely with the EOE IT managers, architects and developers to ensure clear understanding of requirements and verify fixes for defects.
- Establish clear acceptance criteria for features.
- Perform usability testing to ensure user interface designs meet user needs.
- Document and track defects and participate in defect triage meetings.
- Contribute to the continuous improvement of processes and methodologies across EOE IT.
- Foster a collaborative and positive team environment where empathy for and responsiveness to business stakeholders is key.
- Bachelor's degree in business administration, information systems, computer science, or related field.
- Minimum of 5 years of experience as a business analyst and quality assurance roles, preferably within the higher education sector.
- Proven experience in gathering business requirements, analyzing business processes, and supporting the implementation of IT solutions.
- Strong business analysis skills with the ability to gather, analyze, and document business requirements. Experience in conducting stakeholder interviews, workshops, and requirement prioritization.
- Solid understanding of quality assurance principles and methodologies, with experience in creating test plans, test cases, and executing tests. Familiarity with testing tools and processes.
- Understanding of data models, data migration processes, and data integrity best practices. Experience in data cleansing, data loading, and managing data relationships
- Familiarity with data integration patterns, APIs, and middleware platforms for integrating applications with other systems such as ERP, marketing automation, or legacy systems.
- Ability to provide user training and support for applications, including creating documentation, conducting training sessions, and addressing user inquiries and issues.
- Experience working in Agile environments, participating in Agile ceremonies such as sprint planning, daily stand-ups, sprint reviews, and retrospectives. Ability to adapt to changing requirements and priorities in iterative development cycles.
- Excellent communication skills with the ability to collaborate effectively with cross-functional teams including business stakeholders, developers, testers, and project managers. Ability to translate technical concepts into non-technical language and vice versa.
- Proficiency in Jira and M365 productivity software.
- Strong understanding of higher education systems and processes (e.g., Student Information Systems (SIS), Learning Management Systems (LMS), Enterprise Resource Planning (ERP), etc.).
- Proficiency in wireframing tools such as Figma or similar software.
- Certification in Business Analysis (e.g., CBAP) or Quality Assurance (e.g., ISTQB).
Vacancy posted 1 day ago
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