Business System Analyst

Business System Analyst

Location: Bay Area, CA / Austin, TX

Qualifications:

• Bachelor's degree in business or related field or an MBA is nice to have
• 10+ years experience in business analysis or a related field.
• Experience with web application development, API development and integration processes and systems.
• Strong SQL PL/SQL knowledge with data mining experience.
• Experience using and maintaining WEB applications
• Experience with ticketing, workflow management systems and applications
• Experience with system integrations and bug fixes.
• Strong communication skills and experience working with stakeholders during daily activities and requirement gathering
• Ability to design end to end solutions along with the surrounding systems
• Excellent documentation skills.
• Competency in Agile and preparing business analysis documents, stories and test cases
• Fundamental analytical and conceptual thinking skills.
• Experience creating detailed reports and giving presentations.
• Excellent planning, organizational, and time management skills.
• A history of leading and supporting successful projects.
• A good communication and teamwork attitude is a must.

Responsibilities:

• Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing end to end solutions.
• Participating in ongoing reviews of business processes and developing optimization strategies.
• Staying up-to-date on the latest process and IT advancements to automate and modernize systems.
• Conducting meetings and presentations to share ideas and findings.
• Updating, implementing, and maintaining the steady state (keep business running) and enhancement tracks. Performing requirements analysis for these tracks.
• Documenting and communicating the results of your efforts.
• Effectively communicating your insights and plans to cross-functional team members and management.
• Gathering critical information from meetings with various stakeholders and producing useful reports.
• Working closely with clients, technicians and managerial staff.
• Ensuring solutions meet business needs and requirements.
• Performing user acceptance testing.
• Prioritizing initiatives based on business needs and requirements.
• Serving as a liaison between stakeholders and users.
• Managing competing resources and priorities.
• Monitoring deliverables and ensuring timely completion of projects.